Senior Marketing Operations Coordinator

The Marketing Operations Specialist plays a critical execution role on HUB Internationals Marketing Operations team supporting a 110-person marketing organization. This position splits its focus equally between Workfront platform administration and cross-functional operations support providing the day-to-day infrastructure that keeps marketing programs running smoothly.

This is an execution-focused role well-suited to someone who is detail-oriented systems-minded and comfortable working across multiple workstreams simultaneously. The ideal candidate is organized proactive and brings a genuine interest in how marketing teams operate and scale.

Project Management Administration

Serve as a primary administrator for HUBs Workfront instance (or chosen platform) supporting a large marketing team that relies on the platform for intake project tracking and capacity management. Responsibilities include:

• Manage user provisioning deactivation profile maintenance and license assignments

• Build and maintain project templates request queues intake forms and approval workflows

• Create and distribute reports and dashboards for marketing leadership

• Own intake form configuration and updates as team needs evolve

• Conduct ongoing data hygiene monitoring including incomplete tasks missing planned hours and stale projects

• Troubleshoot platform issues coordinate with vendor support when needed and escalate appropriately

• Support vendor onboarding and offboarding processes within the platform

• Serve as the first point of contact for team member questions about Workfront functionality providing guidance and lightweight training as needed

Marketing Operations Support

Provide execution support across active Marketing Operations workstreams including intake and capacity management AI initiatives cross-functional program coordination and knowledge management. Responsibilities include:

• Maintain working documents action logs and status trackers across key programs

• Support calendar coordination and meeting logistics for recurring programs including Marketing Leadership Team meetings the Marketing/Sales Enablement biweekly and the AI task force

• Take notes and draft recap documents for working sessions including campaign architecture meetings and cross-functional planning sessions

• Maintain and update onboarding and offboarding documentation ensuring materials stay current as processes evolve

• Support SharePoint and Confluence content updates and page maintenance in partnership with the Operations team

• Conduct research to support active workstreams including vendor evaluations tool comparisons and process benchmarking

• Apply AI-powered tools to streamline operational workflows support process and content documentation and accelerate cross-functional execution across marketing programs

Required

• 2 years of experience in a marketing operations project management or marketing coordinator role

• Bachelors degree in marketing business or similar field

• Hands-on experience with a work management platform (Workfront Asana or similar); Workfront experience strongly preferred

• Strong organizational skills with the ability to manage multiple concurrent workstreams with accuracy and follow-through

• Proficiency in Microsoft 365 including SharePoint Teams Excel and PowerPoint

• Clear written communication skills; able to draft recaps documentation and correspondence independently

• Comfortable working in a fast-moving environment with shifting priorities

Preferred

• Workfront system administrator certification or equivalent hands-on admin experience

• Familiarity with Confluence or other knowledge management platforms

• Experience supporting a large marketing or cross-functional team (50 people)

• Exposure to AI productivity tools and interest in applying them in a professional context

• Experience with reporting and data hygiene in a project management or marketing operations environment

JOIN OUR TEAM

Do you believe in the power of innovation collaboration and transformation Do you thrive in a supportive and client focused work environment Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization When you joinHUB International you will be part of a community of learners and doers focused on our Core Values: entrepreneurship teamwork integrity accountability and service.

The expected salary range for this position is $65000 to $75000 (non-exempt) and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits such as vacation sick personal floating holidays and company addition eligible annual bonuses equity and commissions may be available for some positions.

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

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