Senior Manager, Workplace Technology & Operations

Toast is building the restaurant platform that helps restaurants adapt take control and get back to what they do best: building the businesses they love.

Toast is looking for a Senior Manager of Security to lead our enterprise security function at a pivotal moment in the companys growth. This is a senior outward-facing leadership role responsible for setting Toasts multi-year security strategy owning executive and cross-functional relationships and ensuring the companys security posture scales with our global ambitions. The Senior Manager manages an Associate Manager who owns day-to-day global security operations and technology consultancy allowing the Senior Manager to focus on strategy governance and organizational impact. This role reports to the Senior Director Workplace Experience & Facilities and partners closely with Legal Compliance Engineering Finance and HR to embed security across the organization.

A day in the life (Responsibilities):

• Strategy & Vision: Own and drive Toasts multi-year security strategy aligned to business objectives; translate the risk landscape into actionable prioritized security programs
• Executive Engagement: Act as the primary security liaison to Senior Leadership Legal Compliance and key stakeholders; communicate risk and program status at the executive level
• Governance & Budget: Own security budget planning forecasting headcount decisions organizational design and strategic partnership management
• Cross-Functional Leadership: Drive enterprise-wide security initiatives across Engineering Legal HR Finance and Operations; champion a culture of security awareness across Toast
• Crisis Management & Risk Assessment: Lead org response to security incidents and emergencies serving as the primary decision-maker to minimize operational impact and ensure business continuity
• Team Leadership: Directly manage the Associate Manager Security; define team structure career paths and development programs
• Policy & Compliance: Ensure security policies standards and controls are current documented and enforced across the organization
• Metrics & Program Health: Define and oversee security KPIs SLAs and executive reporting cadences; hold the team accountable to measurable outcomes and continuous improvement

What youll need to thrive (Requirements):

• 10 years of progressive security leadership experience
• Proven ability to develop and execute enterprise security strategy in a fast-paced scaling environment
• Strong executive communication skills able to translate complex risk into clear business-oriented language
• Experience managing security budgets headcount and organizational design
• Track record of building cross-functional relationships at the VP / C-suite level
• Deep knowledge of security governance frameworks compliance requirements and risk management
• Experience leading physical corporate and/or information security programs at scale

Nice to haves:

• Experience in a high-growth tech or SaaS company environment
• Background spanning both physical and corporate security domains
• Familiarity with managing geographically distributed global security programs
• Experience building or restructuring a security team from the ground up

AI at Toast

At Toast one of our company values is that were hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster more independently and with higher quality. We provide these tools across all disciplines from Engineering and Product to Sales and Support and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; its a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract retain and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters changing needs. Learn more about our benefits at base salary range for this role is listed below. The starting salary will be determined based on skills experience and geographic addition to base salary our total rewards components include cash compensation (overtime bonus/commissions if eligible) equity and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.