Senior Manager Technical Program Management

Overview:

At Zebra we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring we develop smart solutions that anticipate our customers and partners needs and solve their challenges.

Being part of Zebra Nation means you are seen heard valued and respected. Drawing from our unique perspectives we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations their employees and those they serve.

Youll have opportunities to learn and lead in a forward-thinking environment defining your path to a fulfilling career while channeling your skills toward causes you care aboutlocally and globally.

Come make an impact every day at Zebra.

What Were Looking For:

Essential Duties and Responsibilities:

• Functional Leadership of Program management teams with direct supervision of one or more direct reports. Independently drive team growth and development plans and supports individuals execution & development activities such as training mentorships and guiding growth opportunities.
• Lead cross-functional programs to standardize software and improve the end-to-end customer experience across a multi-product portfolio.
• Direct strategic shared services programssuch as unified identity/login licensing API strategy and cloud operationsensuring alignment with overarching business goals.
• Collaborate with and influence leaders across multiple business units to gain buy-in and drive the adoption of common standards and platforms.
• Develop and manage strategic program roadmaps focused on reducing customer fragmentation consolidating platforms and increasing internal operational efficiency. Uses and makes improvement recommendations to established tools approaches/methodologies and templates to guide and document the plan and communicate it to the team.
• Responsible for all aspects of program planning and execution fully autonomously
• Organizes cross-functional activities ensuring program completion i.e. product on schedule and within budget constraints. Owns regular meeting coordination facilitation and documentation of progress.
• Uses and makes improvement recommendations to established tools approaches/methodologies and templates to guide and document the plan and communicate it to the team.
• Responsible for all aspects of program planning and execution fully autonomously
• Organizes cross-functional activities ensuring program completion i.e. product on schedule and within budget constraints. Owns regular meeting coordination facilitation and documentation of progress.
• Balances scope schedule and budget considerations to ensure program and business objectives are achieved.
• Assumes self and team accountability for program success. Executes and enables strategic cross-functional improvements. Assumes self and indirect project teams accountability for program success against the objectives.
• Prepare and influentially present status updates and other deliverables to senior-level audiences
• Independently engages additional resources as needed to address obstacles/delays. Proactively provides recommendations for issue resolution. Adjusts the plan as delays/obstacles are experienced
• Demonstrates advanced knowledge of all PM techniques. Utilizes PM tools & techniques in scheduling & staffing plans with an understanding of task duration and dependencies.
• Develops comprehensive risk management plans.
• Demonstrates advanced knowledge of development processes and product launch scope and activities
• Demonstrates ability to navigate complex problems and overcome ambiguity with limited manager oversight
• Identify recommend and implement process improvements

Minimum Qualifications:

• Bachelors degree in a related field MS preferred
• Minimum 12 years experience plus 3 years minimum experience in a people leader role

Key Skills and Competencies:

• Effective in presenting and communicating (verbal and written) and facilitating to peers direct reports and executive audiences

• Comfortable and experienced in delegating and requesting follow-up

• Proven experience managing complex large-scale software programs in a multi-product or multi-business unit environment.

• Demonstrated ability to lead organizational change build consensus among senior leaders and influence technical and business teams without direct authority.

• A strong understanding of the following modern software concepts is required:

  • Identity Management:Familiarity with modern authentication patterns including Single Sign-On OAuth and related identity technologies.

  • API Strategy:Deep knowledge of API-first design principles API lifecycle management and strategies to build and scale robust developer tools and platforms.

  • Cloud Operations:Understanding of shared cloud platforms DevOps principles and strategies for creating operational efficiencies at scale.

  • Software Licensing Models:Experience with various software monetization and licensing strategies (e.g. subscription consumption-based perpetual.

• Ability to connect technical program goals to business outcomes such as improved customer satisfaction operational efficiency and new revenue opportunities.

• Experience creating implementing and governing technical standards across a matrixed organization.

• Identify recommend and implement process improvements
• Familiar with and has used AI tools in an enterprise setting and demonstrates integrating workflows with AI tools to create efficiencies
• Proficient in MS Office or similar
• Travel Requirements: 10-20%

Equal Opportunity Employer:

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position please contact us at

Know Your Rights:

sus Derechos:

will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation at .

Pay Range:

Incentive Compensation:

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive including healthcare wellness inclusion networks and continued learning and development offerings. We offer community service days in addition to the traditional insurances compensation parental leave employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location job-related skills knowledge and experience.

Additionally all Zebra roles are eligible for cash incentive programs. For example sales roles have additional opportunity to earn substantial variable compensation tied to quota most other roles the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Benefits:

We understand the importance of work-life balance and wellbeing which is why we offer flexibility for our teams including: hybrid work adaptable hours Summer Flex Fridays Focus Fridays and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers please be aware our recruiters will always connect with you via @ email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However every decision regarding interviews and hiring is made by our dedicated team because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data see our Zebra Privacy Policy.