Senior Manager PC1 Marketing, Commercial and Digital Enablement

Use Your Power for Purpose

Pfizer CentreOne (PC1) is a global contract development and manufacturing organization (CDMO) embedded within Pfizer generating over $1B in revenue. PC1 leverages Pfizers manufacturing scientific and technical expertise to support biopharmaceutical partners from latestage development through commercialization.
This role reports to the Business Enablement Lead and serves as a commercial enablement leader responsible for endtoend ownership of proposals and Statements of Work (SOWs) enterprise Salesforce and Salesforce Marketing Cloud strategy sprintbased digital delivery and AI enablement across commercial operations as well as occasional AI support of the ES community. The role also holds accountability for digital budget planning and management across PC1s commercial technology portfolio and serves as Digital Project Lead for cross-functional initiatives ensuring disciplined delivery stakeholder alignment and measurable outcomes.
The role will help in setting strategy defining standards and driving scalable solutions that enable PC1s growth. This position acts as an accountable owner for commercial content systems and AIenabled capabilities that support business development customer engagement and operational efficiency globally.

What You Will Achieve

Enterprise Proposal & SOW Strategy

• Own the global proposal and SOW operating model for PC1 including standards templates governance and continuous improvement.

• Develop Technology Transfer (TT) and Commercial Statements of Work

• Provide strategic oversight of complex highvalue proposals contract extensions and new customer engagements.

• Establish scalable proposal processes that balance speed quality compliance and customization.

• Drive measurable improvements in proposal cycle time win quality and reuse of approved content.

• Collaborate with Marketing to ensure proposal messaging value propositions and visual assets are aligned with broader PC1 brand and gotomarket strategy.

Salesforce & Salesforce Marketing Cloud Enterprise Ownership

• Act as enterprise business owner for Salesforce and Salesforce Marketing Cloud for PC1.

• Define the commercial CRM and marketing technology strategy ensuring alignment with business growth objectives and Pfizer digital standards.

• Own platform governance including data quality usage standards reporting and commercial analytics.

• Set the roadmap for Salesforce Marketing Cloud capabilities supporting customer engagement campaign execution and insight generation.

• Enable alignment between Salesforce Marketing Cloud campaigns and proposal activities to support integrated customer journeys and consistent messaging.

• Own and manage the annual digital budget for PC1s commercial technology portfolio including Salesforce Salesforce Marketing Cloud and associated digital platforms. Develop budget forecasts track spend against plan and partner with Finance to ensure accurate accruals purchase orders and vendor invoicing. Identify opportunities to optimize spend and reinvest in highest-value capabilities.
  

Salesforce Product Ownership & Sprint Leadership

• Serve as Product Owner for Salesforcerelated initiatives with full accountability for backlog prioritization roadmap definition and value delivery.

• Translate business strategy into epics features and user stories that drive measurable commercial outcomes.

• Lead sprint planning prioritization and release readiness in partnership with IT Digital and external delivery teams.

• Ensure sprint outputs are aligned to enterprise architecture security and compliance requirements.

• Balance nearterm commercial demands with longterm platform scalability and sustainability.

• Incorporate marketingrelated requirements into sprint planning to support campaign execution content management and customer engagement use cases.

• Maintain budget visibility across sprint-related delivery costs including vendor contracts IT delivery resources and third-party tooling. Ensure digital investment decisions are aligned to roadmap priorities and tracked against approved budgets throughout the fiscal year.

AI Enablement & Commercial Innovation

• Own the AI enablement strategy for proposals commercial operations and business development workflows for PC1.

• Identify and prioritize AI use cases that improve speed quality insight generation and scalability (e.g. proposal drafting content reuse decision support).

• Partner with Digital Legal Compliance and IT to ensure responsible secure and compliant AI adoption.

• Establish success metrics and governance for AI tools ensuring sustained value realization.

• Act as the advisor on AI capabilities and limitations to commercial leadership.

• Explore AIenabled opportunities to support marketing content development personalization and campaign effectiveness in alignment with enterprise governance.

• Drive AI literacy and adoption initiatives across PC1 and External Supply collaborating with teams to identify practical applications accelerate capability building and realize business value through responsible AI use.

Digital Budget Ownership & Digital Project Lead

• Own the annual digital budget ($500K) for PC1s commercial technology portfolio including planning forecasting tracking and variance reporting. Partner with Finance and Digital to align spend to roadmap priorities manage purchase orders and vendor contracts and ensure all digital investments remain within approved budgets throughout the fiscal year.

• Serve as Digital Project Lead for key commercial and cross-functional digital initiatives owning end-to-end project governance including scope timeline stakeholder alignment risk management and delivery reporting. Coordinate across IT Digital Legal Compliance and business teams to ensure projects are delivered on time within budget and with measurable impact.

• Maintain a consolidated view of active digital projects and priorities enabling informed decision-making by commercial and digital leadership. Surface trade-offs interdependencies and resource constraints proactively to ensure the digital portfolio advances PC1s strategic growth agenda.

Marketing Support Leadership Influence & Enablement

• Develop and optimize lead generation journeys aligned to the campaign calendar including content mapping and channel strategy.

• Collaborate with marketing and commercial stakeholders to align campaign messaging content strategies and customer facing assets with business development priorities customer engagement objectives and market growth initiatives.

• Define track and analyze key marketing metrics (e.g. engagement conversion lead quality) across SFMC and Salesforce to measure campaign effectiveness and inform optimization.

• Enhance & refine commercial enablement resources tools and materials that support business development effectiveness customer engagement activities and commercial growth objectives.

• Lead or contribute to cross-functional commercial and marketing initiatives coordinating stakeholders priorities and deliverables to support evolving business and customer needs.

• Contribute expertise and commercial operations insights focused on advancing customer engagement capabilities to shape the future of PC1 commercial operations.

• Provide projectbased leadership for crossfunctional marketing initiatives ensuring clear ownership timelines and alignment with commercial priorities.

Contract Order & Financial Operations

• Create Sales Orders against purchase orders (POs) raised by the customer.

• Invoice customers against Sales Orders as milestones are met and confirmed by the Site and PMO Lead.

• Maintain forecast accuracy by updating the Invoice Schedule in SAP and the Financial Invoice Tracker.

• Manage the PC1 Contract Repository ensuring all files are complete current and accessible.

• Administer access control frequently confirm appropriate access for members across businesscritical systems (SharePoint sites Teams channels distribution lists etc.).

• Ensure financial and contractual operations remain compliant auditable and aligned to enterprise standards.
  

Here Is What You Need (Minimum Requirements)

• Applicant must have a bachelors degree with at least 6 years of experience; OR a masters degree with at least 5 years of experience; OR a PhD with 1 years of experience

Bonus Points If You Have (Preferred Requirements)

• You possess exceptional analytical skills with the ability to interpret complex data and translate it into actionable insights.

• You have a keen eye for detail ensuring the accuracy and quality of all proposals and SOWs.

• You demonstrate excellent communication skills with the ability to effectively convey complex information to a variety of stakeholders.

• You have a proven track record of managing multiple projects simultaneously meeting tight deadlines without compromising on quality.

• You are proficient in using proposal management software and other relevant tools enhancing efficiency and accuracy in your work.

• You have a strong understanding of the pharmaceutical industry keeping abreast of the latest trends and developments.

• You are a team player with the ability to collaborate effectively with colleagues from various departments to achieve common goals.

• Experience owning Salesforce or similar enterprise CRM platforms as a business or product owner.

• Experience with Salesforce Marketing Cloud or comparable marketing automation platforms.

• Strong background in agile or productled delivery models.

• Demonstrated leadership in digital transformation or AIenabled initiatives.

• Experience in pharmaceutical CDMO or life sciences environments.

• Exceptional executive communication and stakeholder influence skills.

• You have a minimum of five years of experience in a similar role where you have honed your analytical skills and developed a deep understanding of proposal development and SOW analysis.

• Proven experience leading complex crossfunctional initiatives with enterprise impact.
  
  
  PHYSICAL/MENTAL REQUIREMENTS
  Ability to operate at strategic and tactical levels simultaneously managing ambiguity and complex decisionmaking.
  
  NON-STANDARD WORK SCHEDULE TRAVEL OR ENVIRONMENT REQUIREMENTS
  Occasional flexibility to support global stakeholders; limited travel as required.
  
  Work Location Assignment:Hybrid

The annual base salary for this position ranges from $124400.00 to $207400.00.* In addition this position is eligible for participation in Pfizers Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of lifes moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution paid vacation holiday and personal days paid caregiver/parental and medical leave and health benefits to include medical prescription drug dental and vision coverage. Learn more at Pfizer Candidate Site U.S. Benefits (). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa FL or any location outside of the United States. * The annual base salary for this position in Tampa FL ranges from $111900.00 to $186500.00. This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply your Talent Advisor will share the local pay information with you during the first interview.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN O-1 H-1B etc.) is not available for this role now or in the future.

To learn more about acceptable and prohibited uses of AI during the recruitment process please review our candidate AI-use guidelines available onPfizer Careers.

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