Senior Manager, Model of Care Administration

Were building a world of health around every individual shaping a more connected convenient and compassionate health experience. At CVS Health youll be surrounded by passionate colleagues who care deeply innovate with purpose hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person one family and one community at a time.

This role is hybrid requiring 2-3 days per week working from the office. Candidates must reside within a commutable distance Scottsdale AZ Hartford CT or Moon Township PA.

The Senior Manager Model of Care Administration is responsible for leading the operational administration documentation and coordination required to support Model of Care activities and deliverables. This role drives annual updates develops and maintains high-quality materials coordinates cross-functional input and ensures deadlines submissions and supporting documentation are accurate complete and well organized.

This position is ideal for a highly skilled colleague who brings strong execution discipline advanced Microsoft Office capabilities and the ability to move complex work forward across multiple stakeholders. While this role does not have direct people leadership responsibility it requires a ownership influence and independent judgment.

Key Responsibilities

• Partner with MOC team to administer and coordinate Model of Care activities including committee meetings annual updates and related deliverables
• Develop format edit and maintain high-quality documents presentations and supporting materials using Microsoft Word and other Microsoft Office applications
• Coordinate input from cross-functional partners to support development and completion of Model of Care materials
• Manage timelines workplans version control documentation and follow-up actions to ensure work progresses on schedule
• Prepare materials for meetings oversight reviews and committee discussions including agendas presentations notes and action items
• Maintain clear source-of-truth documentation for Model of Care processes decisions and deliverables that you support
• Review materials for quality accuracy completeness consistency and professional presentation prior to review or submission
• Identify risks gaps and dependencies early and escalate concerns as needed to protect timelines and deliverable quality
• Drive process improvements that strengthen efficiency organization and consistency across Model of Care administration
• Partner effectively with business and functional teams to clarify requirements align on expectations and keep work moving forward

Required Qualifications

• 5 years of experience in health plan operations program administration regulated documentation proposal development or a related field
• Advanced proficiency in Microsoft Word and strong working knowledge of Microsoft Office applications including PowerPoint Excel and Outlook
• Demonstrated experience developing editing formatting and finalizing complex high-visibility documents with strong attention to detail and version control
• Experience supporting regulated submissions and/or Medicare Advantage SNP or Model of Care documentation
• Proven ability to manage multiple high-priority deliverables coordinate cross-functional input and maintain quality under tight deadlines
• Strong written communication skills and the ability to work independently exercise judgment and proactively identify risks and gaps

Preferred Qualifications

• Experience supporting Model of Care annual updates or related oversight activities
• Experience working in Medicare Advantage SNP or other highly regulated health care environments
• Experience with RFP proposal or other large-scale document development
• Experience supporting committees governance routines or executive-level review processes
• Experience improving workflows templates or documentation processes to increase efficiency and consistency

Education

Bachelors degree or equivalent combination of education and directly relevant experience

Success Profile

• Highly organized and execution focused
• Strong ownership and follow-through
• Able to produce polished materials with minimal oversight
• Comfortable coordinating across teams without direct authority
• Proactive in surfacing risks clarifying open items and driving work to completion
• Strong judgment in managing detail-heavy work with competing deadlines

Why this role matters
This role plays a critical part in ensuring Model of Care work is well organized clearly documented and executed at a high level of quality. By bringing structure consistency and strong document management to complex cross-functional work this position supports oversight submission readiness and operational effectiveness.

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience education geography and other relevant factors. This position is eligible for a CVS Health bonus commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the companys equity award program.

Our people fuel our future. Our teams reflect the customers patients members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws.