Senior Manager, Market Supply

Where Conviviality is at work.

Pernod Ricard is a global premium international champagnes and spirits company. Were the team behind leading brands such as ABSOLUT Vodka Jameson Irish Whiskey Malibu Kahlúa Liqueur The Glenlivet Beefeater and Malfy Gins and a leading portfolio of American whiskey brands including Jeffersons Rabbit Hole TX Smooth Ambler and Skrewball whiskey.

Working at Pernod Ricard is all about igniting conviviality in all that we do. Derived from the French word convivialitéit means human connection authenticity friendly and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard.

Guided by our 4 core values: (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players dream makers trailblazers movers and (cocktail) shakers. We have a passion for living life to the fullest making new friends every day and realizing our potential as people and as a business!

The salary range for this role based in New York is $136700.00to $170900.00. The range may vary if the role outside of this location. Base salaries are determined during our interview process by assessing a candidatesexperience skills against internal peers and against the scope and responsibilities of the position.

Position Summary:

The Senior Manager Market Supply is responsible for leading the end-to-end export supply chain function for finished goods and bulk spirits across North America. This role owns the planning execution documentation compliance coordination customer service alignment and performance management necessary to deliver compliant efficient and on-time international shipments.

The Senior Manager Market Supply serves as the primary operational leader for export supply chain activities partnering closely with Market Supply Customer Service Logistics Trade Compliance Regulatory Compliance Finance Operations Warehousing freight forwarders third-party logistics providers and international market customers. This role is accountable for building scalable ways of working strengthening continuity within the export function improving visibility to export orders and shipments supporting drawback-related export execution and ensuring the organization can support current business needs and future growth across export markets.

Key Responsibilities:

Market Supply Leadership & Strategy

• Lead the export supply chain function for finished goods and bulk spirits ensuring clear accountability standardized processes and strong service delivery across international shipments.
• Establish export operations as a scalable supply chain capability that supports business growth market expansion drawback execution and customer service excellence.
• Develop and maintain short- mid- and long-term export supply chain priorities aligned with business objectives inventory availability shipment timing customer requirements and regulatory expectations.
• Serve as the primary export supply chain leader for cross-functional issue resolution escalation prioritization and decision support.
• Build continuity succession and knowledge-sharing practices to reduce business risk and strengthen organizational resilience.

Export Operations & Shipment Execution

• Oversee end-to-end export shipment execution for finished goods and bulk spirits including order readiness shipment planning booking coordination coordinate and align with Trade Compliance on export documentation flow and delivery tracking.
• Ensure export shipments are planned and executed in alignment with customer requirements
• Partner with freight forwarders carriers warehouses and third-party logistics providers to ensure efficient shipment execution and proactive issue resolution.
• Monitor open export orders shipment status delays and service risks; drive timely corrective actions and communication.
• Support urgent complex or high-value export shipments requiring cross-functional coordination leadership visibility or expedited decision-making.

Documentation Compliance & Regulatory Coordination

• Partner with Trade Compliance Regulatory Compliance Tax Legal Quality and Finance to ensure export processes comply with internal standards and applicable external requirements.
• Assist in identifying documentation or compliance process gaps and lead improvements to reduce risk rework shipment delays and customer disruption.

Market Supply Customer & Stakeholder Management

• Serve as a key point of contact for international markets internal Market Supply teams Customer Service Commercial partners and external customers regarding export supply chain execution.
• Provide timely and transparent communication on order status shipment timing documentation readiness risks delays and recovery plans.
• Partner with Market Supply and Demand/Supply Planning teams to align export shipment timing with inventory availability business priorities and fiscal landing objectives.
• Support onboarding of new export markets customers routes or flows by defining operational requirements documentation needs service expectations and ways of working.
• Develop strong relationships with internal and external stakeholders to improve collaboration escalation management and customer experience.

Process Improvement Systems & Reporting

• Develop and maintain export supply chain standard operating procedures process maps trackers dashboards and performance routines.
• Identify and implement process improvements to streamline order visibility shipment tracking communication and handoffs between functions.
• Partner with Analytics IT Customer Service and Supply Chain teams to improve data quality reporting accuracy automation opportunities and Power BI visibility.
• Track and report export supply chain KPIs such as on-time shipment performance documentation accuracy open order aging service risks freight performance issue resolution and customer responsiveness.
• Lead root cause analysis for export service failures documentation errors process breakdowns or recurring shipment delays; drive corrective and preventive actions.

People Leadership & Team Development

• Lead coach and develop export supply chain team members responsible for export coordination documentation customer support and shipment execution.
• Establish clear roles responsibilities priorities escalation paths and standard work across the export supply chain team.
• Build team capability in export documentation logistics execution customer communication regulatory awareness systems usage and problem solving.
• Foster a culture of accountability collaboration urgency continuous improvement and service excellence.
• Support individual development planning cross-training succession planning and capability building to improve team resilience and long-term performance.

Qualifications & Experience:

Required Qualifications

• Bachelors degree in Supply Chain Logistics International Business Operations Management Business Administration or related field.
• 7 years of experience in export operations international logistics customer service supply chain planning trade compliance coordination or related supply chain functions.
• Experience leading export shipment execution documentation workflows freight forwarder coordination customs broker interaction or international customer support.
• Strong understanding of export documentation Incoterms international transportation order management and shipment tracking.
• Demonstrated ability to lead cross-functional teams resolve complex operational issues and influence stakeholders without direct authority.
• Experience managing or developing team members coordinators analysts or cross-functional resources.
• Strong analytical skills with the ability to use data reports and performance metrics to identify risks and drive improvements.
• Proficiency with ERP systems order management systems logistics tools Microsoft Excel and reporting platforms.

Preferred Qualifications

• Advanced degree (MBA MS etc.) with focus in Supply Chain Logistics International Business Operations Management Business Administration or related field.
• Experience in beverage alcohol CPG food and beverage regulated manufacturing or international distribution environments.
• Experience supporting both finished goods and bulk spirits exports.
• Experience working with freight forwarders customs brokers third-party logistics providers warehouses and international affiliates or customers.
• Experience developing SOPs dashboards process maps KPI routines and continuous improvement initiatives.
• APICS/ASCM Lean Six Sigma customs trade compliance or international logistics certification preferred.
• Power BI advanced Excel Power Query or data visualization experience preferred.

Key Competencies:

• Market Supply expertise
• Customer service orientation
• Regulatory and documentation discipline
• Cross-functional leadership and influence
• Strategic thinking with strong execution focus
• Strong communication and stakeholder management
• Data-driven decision making
• Ability to manage complexity ambiguity and urgency
• Continuous improvement mindset
• Team leadership coaching and capability building
• Process ownership and accountability
• Risk identification and proactive issue resolution

Financial Responsibility:

• Greatly influences goals but does not have final authority. Manages and deploys resources to meet the goals.

Job Posting End Date:

Target Hire Date:

When you join Pernod Ricard youll experience a workplace that is rich in heritage driven by our iconic brands and a long-standing commitment to sustainability safety and giving back to the people and communities where we work. We know that happiness at work starts with that feeling of belonging you get from an inclusive culture where being uniquely you is celebrated. Our values are lived they drive our behaviors and its what brings our culture to life.

Our work philosophy celebrates the magic of human connection with the flexibility needed to provide ones most meaningful contribution. We offer a flexible work policy with most of our positions offering a a hybrid option with flexibility to work remotely 2 days a week. As a global employer we understand that not everyones working hours are the same and we empower our employees to work the hours that make the most sense for them and their teams schedules.

We offer employees great benefits and perks to toast to a life filled with support. Check out for details.

This recruitment process uses artificial intelligence (AI) tools to match applicant skills with role requirements and qualifications.

Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability training and experience and does not and will not discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race color religion sex age disability national origin citizenship marital status sexual orientation gender identity genetic information military service or any other classification protected by law. Offers will be subject to United States local terms.

Pernod Ricard USA is committed to the full inclusion of all qualified individuals. As part of this commitment Pernod Ricard USA will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. To request reasonable accommodation during the application process contact us at .