Senior Manager- Enterprise Applications

The Senior Manager Enterprise Applications is responsible for the strategic leadership governance implementation optimization and support of the organizations enterprise applications portfolio. This role ensures that business-critical systems effectively support operational objectives enhance user experience and enable business growth. The Senior Manager leads a team of business analysts developers and support personnel while partnering closely with business stakeholders IT leadership vendors and project teams.

The position plays a critical role in driving digital transformation initiatives application modernization process improvements and operational excellence across enterprise platforms such as ERP CRM WMS HRIS BI e-Commerce and other business systems.

This is a critical role within the organization with high impact. This role sits at the intersection of business stakeholders technology team implementation teams and is an integral part of overall Digital transformation.

Key Responsibilities:

• Develop and execute the enterprise applications roadmap aligned with business and IT strategies in the areas of ERP CRM WMS HRIS financial systems e-Commerce Transportation Systems and reporting platforms.
• Understand and learn current legacy systems and continue supporting them til they are sunset.
• Understand and support current digital transformation initiatives including ERP transformation program.
• Partner with business leaders to identify opportunities for process improvement automation and technology enablement.
• Evaluate emerging technologies and recommend solutions that improve efficiency scalability and user experience.
• Establish governance processes for application lifecycle management.
• Oversee the implementation enhancement integration and support of enterprise applications while ensuring availability reliability performance and security of business-critical systems.
• Manage application upgrades patches releases and vendor roadmaps.
• Lead and develop a high-performing team of  senior business analysts developers.
• Establish performance goals and professional development plans.
• Foster a culture of accountability collaboration innovation and customer service.
• Build strong partnerships with business executives and department leaders.
• Facilitate business requirements gathering and prioritization processes.
• Translate business needs into technology solutions and implementation plans.
• Serve as a trusted advisor for enterprise application strategy and investments.
• Lead enterprise application projects from planning through execution and deployment and Ensure projects are delivered on time within scope and within budget.
• Maintain appropriate controls over critical business systems
• Support ERP modules and cross-functional processes across Financials Supply Chain WMS e-Commerce Transportation Management.
• Develop training materials job aids and release communications; provide go-live and hypercare support.
• Maintain documentation and traceability: requirements decisions risks/issues change requests and release notes.

Qualifications :

Required Qualifications

• Bachelors degree in Information Systems Business Supply Chain Finance or related field (or equivalent experience).
• 1215 years of progressive experience supporting enterprise applications.
• 5 years of leadership experience managing teams and enterprise application portfolios.
• Experience with ERP CRM WMS supply chain financial HR or customer-facing platforms.
• Proven success leading large-scale application implementations and upgrades.
• Strong experience working with business stakeholders and executive leadership.
• Hands-on experience with at least one major ERP platform (e.g. Oracle Microsoft Dynamics 365 SAP).
• Strong requirements elicitation documentation and stakeholder management skills.
• Understanding of end-to-end business processes and data flows across functional areas.
• Proficiency with analysis and documentation tools (e.g. Visio/Lucidchart Jira/Azure DevOps Confluence/SharePoint Excel).
• Excellent written and verbal communication; ability to translate between business and technical audiences.
• Strong troubleshooting and root-cause analysis skills
• Ability to work with application owners and non-data teams
• Comfortable operating production data pipelines with SLAs

Education:

• Bachelors degree in Computer Science Engineering or a related field.
• Advanced degree preferred.

Preferred Qualifications

• Experience with ERP implementations rollouts or multi-entity implementations; familiarity with change management practices.
• Experience with any e-Commerce platforms and applications like Docusign and Adobe Sign.
• Experience with any Service desk platforms similar to ServiceNow / Manage Engine will be added advantage.
• Experience with any documentation management systems similar to Doclink / Altec.
• Experience with Great Plains Financials management systems.
• Knowledge of integrations and middleware (e.g. Boomi MuleSoft Informatica) and API concepts.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

All job offers for this position are contingent upon passing a criminal background check after a conditional offer of employment. No applicants will be disqualified based on the mere presence of criminal history and an individualized assessment shall be conducted before any conditional offer of employment is revoked

Attorney Generals Washington Fair Chance Act guide

RCW 49.94.010

This is a safety-sensitive position.

This employer participates in E-Verify and will provide the Social Security Administration and if necessary the Department of Homeland Security with information from each new employees Form I-9 to confirm work authorization.

We do not provide H1-B sponsorships at this time.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors including but not limited to the individuals qualifications experience knowledge skills and abilities as well as physical work location within the state.

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Remote Work :

No

Employment Type :

Full-time