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Senior IT Operations Analyst

Drax Group

Job Location:

Monroe, VA - USA

Monthly Salary: Not provided by the employer

Posted: 28 October 2026 (12 hours ago)

Application Deadline: 25 January 2027

Vacancies: 1 Vacancy

Job Summary

Senior IT Operations Analyst Monroe LA Baton Rouge LA Tuscaloosa AL

At Drax were enabling a zero carbon lower cost energy future and reliable resilient technology is critical to making that happen. As a Senior IT Operations Analyst within our Platform and Services team youll help keep the technology behind our business secure available and performing at its best. This role can be based in Monroe or Baton Rouge Louisiana or Tuscaloosa Alabama giving you the opportunity to combine hands-on technical expertise with forward-looking infrastructure planning across our operations.

Why join Drax

This is an opportunity to do more than keep technology running. Youll have the scope to influence how we improve and evolve our IT environment working alongside colleagues across IT Operations Architecture Cyber Security and wider Drax teams. Youll be trusted to bring ideas solve complex challenges and turn your technical expertise into better business outcomes while developing your experience across infrastructure cloud security and disaster recovery.

Role responsibilities

Take ownership of the availability performance security and resilience of our infrastructure through proactive monitoring capacity planning and robust technical design.
Identify technology risks vulnerabilities and lifecycle challenges working with Cyber Security and other IT teams to recommend and implement effective solutions.
Create low-level technical designs contribute to technology roadmaps and provide technical expertise to projects ensuring solutions align with architecture governance and business needs.
Play an active role in IT Service Management including Change Incident and Problem Management driving root-cause resolution and continuous service improvement.
Strengthen our disaster recovery capability maintaining and testing recovery plans and working with technology partners and third-party suppliers to ensure were prepared for significant service disruption.

Skills and qualifications required

Must have: Strong hands-on enterprise infrastructure experience including Windows Server Active Directory Microsoft 365/Office 365 Exchange and VMware or Hyper-V.
Must have: Experience with public cloud platforms such as Microsoft Azure AWS or Google Cloud together with strong troubleshooting analytical and problem-solving skills.
Must have: Practical knowledge of ITSM and Change Control alongside infrastructure security vulnerability management and disaster recovery.
Must have: Strong communication and relationship-building skills with the ability to explain technical concepts clearly and work effectively across teams and with third-party partners.
Nice to have: Experience with Veeam Zerto Microsoft SQL Server or SCCM or exposure to industrial/manufacturing environments and PLC networks.

Location & travel: This position can be based in Monroe LA; Baton Rouge LA; or Tuscaloosa AL. As the role supports Drax operations across multiple sites you should be comfortable traveling approximately 20% to 30% within the Southern United States and working in production environments when required.

Ready to make a difference

Apply today and bring your expertise to Drax where youll have the opportunity to make a real impact. A career at Drax is more than just a job. Its a chance to make a difference and help us deliver the change needed for a more sustainable future.

Curious to learn more about us We recommend connecting with Drax Group on LinkedIn for more insights into our people culture and business.

The Drax Resourcing team will never use third-party apps to make job offers. Our recruitment process will always include at least one face-to-face interview either in person or via an online video call as well as conversations with members of our team.

Drax will never ask you to download apps to enter timesheet details or ask you to purchase your own IT equipment.

If you have any concerns during the recruitment process or suspect something isnt right please contact to verify your application or the details of the person youve been speaking to.

Required Experience:

Senior IC

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