Senior Information Systems Engineer (Endpoint Systems)

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile efficient resilient and secure. As an AI-forward enterprise we are constantly pushing the envelope leveraging the worlds largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users devices and applications in any location.

Here impact in your role matters more than title and trust is built on results. We say impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive honest debatewere focused on getting to the best ideas faster. We build high-performing teams that can make an impact quickly and with high quality. To do this we are building a culture of execution centered on customer obsession collaboration ownership and accountability.

We value high-impact high-accountability with a sense of urgency where youre enabled to do your best work and embrace your potential. If youre driven by purpose thrive on solving complex challenges and want to be part of the team thats helping to secure the AI age we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

We are looking for a Senior Information Systems Engineer (Endpoint Systems) to join our team. This is a hybrid (3 days in office) role reporting to the Manager End User Engineering in the IT Digital Employee Experience (DEX) organization. This role designs engineers and operationalizes Zscalers secure cloud-first end-user computing environment across Windows macOS BYOD and mobile (iOS/Android)ensuring endpoints are secure compliant resilient and scalable. You will connect DEX strategy to execution by leading automation self-service and zero-touch provisioning initiatives integrating core platforms and serving as a senior technical escalation point to improve productivity reduce risk and modernize the end-user experience in a Zero Trust environment.

What youll do (Role Expectations)

• Contribute to and execute endpoint strategy and future-state architecture across Windows macOS BYOD and mobile
• Engineer and operate endpoint lifecycle capabilities (zero-touch deployment configuration compliance secure decommissioning)
• Lead automation and self-healing remediation using scripting and API-driven workflows to reduce operational load
• Integrate and optimize endpoint management and security platforms (Workspace ONE/Omnissa Intune Jamf Automox CrowdStrike Okta/Entra ServiceNow/Jira)
• Drive endpoint security posture patching vulnerability remediation and audit readiness; act as an L4 escalation point with RCA and durable fixes

Who You Are (Success Profile)

• You thrive in ambiguity. Youre comfortable building the path as you walk it. You thrive in a dynamic environment seeing ambiguity not as a hindrance but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team not just yourself. You embrace our challenge culture by giving and receiving ongoing feedbackknowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What Were Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging securing or positioning AI-driven solutions to optimize outcomes within your functional domain
• 6 years in enterprise endpoint/EUC engineering in cloud-first digital-first environments
• Proficiency in managing enterprise environments using Workspace ONE (Omnissa) Intune (MEM) or Jamf with a strong focus on zero-touch deployment and end-to-end device lifecycle management
• Experience operationalizing endpoint security (e.g. CrowdStrike) driving vulnerability remediation and managing fleet-wide patching (e.g. Automox) to uphold a strict Zero Trust security posture
• Advanced PowerShell/Python/shell with demonstrated API-driven integrations/workflows across IT Security identity and ITSM alongside experience supporting FedRAMP/regulated audit workflows with U.S. citizenship required

What Will Make You Stand Out (Preferred Qualifications)

• Experience implementing AI-powered endpoint analytics predictive self-healing scripts or intelligent automation to proactively optimize DEX outcomes
• Hands-on proficiency with Workspace ONE (Omnissa) and Automox for end-to-end endpoint lifecycle management including large-scale patching/vulnerability remediation
• Exposure to AIOps VDI / Desktop as a Service and mature self-service programs with measurable outcomes

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At Zscaler we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:

By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristic protected by federal state or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

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