Senior Human Recourse Business Partner

The Opportunity

We are seeking a seasonedSenior Human Resources Business Partnerto serve as a trusted advisor to managers and employees while acting as a strategic partner to our HR Operations Director. Based out of our Burlingame headquarters youll have direct visibility with founders and executives playing a key role in shaping how we support and develop our people as we scale.

In this role youll serve as the dedicated HRBP for our corporate support team as well as clinicians across San Francisco San Mateo Marin and Sonoma Counties. Youll provide direct support to HR leadership drive employee relations strategy deliver executive-level coaching and lead proactive problem-solving initiativesbuilding the relationships and systems that keep our workforce productive accountable and aligned with 21HHS policies and best practices.

This is a hands-on leadership role for an experienced HR professional who thrives on partnering with senior leaders getting ahead of complex issues guiding supervisors through high-stakes people decisions and fostering a culture where employees feel heard and supported.

Location:Based out of headquarters (Burlingame); Up to15% drive time to regional sites inWalnut Creek San Jose and Sacramento.

What Youll Do

Strategic HR Partnership

• Serve as a direct partner to the HR Operations Director supporting the execution of HR strategy and operational priorities across the organization

• Interact regularly with founders and executives providing HR insights that inform business decisions and organizational direction

• Collaborate with HR leadership on policy development workforce planning and organizational design initiatives

• Act as a senior thought partner on complex high-risk or precedent-setting HR matters

• Represent HR in cross-functional leadership discussions contributing insights on talent culture and organizational health

Regional & Functional HR Business Partnership

• Serve as the dedicated HRBP for the corporate support team building strong relationships with functional leaders and staff

• Provide full-cycle HR partnership to clinicians across San Francisco San Mateo Marin and Sonoma Counties

• Understand the unique needs of both corporate and clinical populations tailoring support and solutions accordingly

• Conduct regular site visits and check-ins to stay connected to team dynamics morale and emerging issues across your client groups

Employee Relations & Compliance

• Lead and resolve complex sensitive or escalated employee relations issues through effective thorough and objective investigations

• Build proactive relationships with employees across your client groups to anticipate concerns before they escalate

• Maintain deep knowledge of employment law and ensure day-to-day management practices reduce legal risk and remain compliant with regulations and 21HHS policies

• Provide expert guidance on risk mitigation and advise leadership on appropriate resolution strategies

Coaching & Advisory

• Partner with senior leaders hiring managers and supervisors to provide guidance on coaching counseling performance management disciplinary actions and career development

• Identify training needs and individual coaching opportunities; monitor program effectiveness and recommend enhancements

• Mentor and support junior HR team members as needed

Workforce Strategy

• Analyze workforce trends and metrics to develop solutions programs and policies that improve retention productivity and engagement

• Work closely with leadership to strengthen work relationships build morale and support a high-performance culture

• Maintain strong business literacyunderstanding operational priorities culture and competitive landscape across both corporate and clinical environments

What You Bring

• 7 years of progressive HR experience with demonstrated success as an HR Business Partnerideally in a fast-growing or startup environment

• Strong employee relations background including leading investigations and navigating sensitive high-stakes situations

• Proven ability to partner with and support senior HR leadership on strategic and operational initiatives

• Ability to interpret and apply employment laws regulations and company policies at an advanced level

• Track record of coaching managers and executives and influencing without authority

• Excellent prioritization time management and follow-through under shifting demands

• Proficiencyin Google Suite and HR systems

• High discretion and confidentiality with employee information

• Experience supporting a dispersed or remote workforce is a plus

• Healthcare or home health experience is a plus

Why You Should Come Work for 21HHS

• Opportunity for advancement

• Rapidly growing organization

• Low turnover / high morale

• Outstanding benefits for you and your family including 401k with matching

• Generous PTO medical dental life insurance flexible spending accounts pet insurance and more