Senior Director, Student Success and Progression

Job Summary/Basic Functions

The Senior Director Student Success and Progression provides executive leadership for institutional strategies that advance student success persistence and degree completion. This role oversees Big E Central as the universitys front door for student support driving an integrated student-centered service model that removes barriers and accelerates student progression. The Senior Director leads cross-functional strategies that improve enrollment yield reduce melt strengthen retention and support re-enrollment and completion. Through data-informed decision-making strategic partnerships and operational excellence this position ensures coordinated high-impact services that enhance the student experience and deliver measurable institutional outcomes.

Minimum Qualifications

Education: Masters degree in Student Affairs Higher Education Administration Enrollment Management or a related field.

Experience: Three years of related experience required

Licensure & Certifications:

Preferred Qualifications:

Job Duties:

• 30% - Strategic Vision and Planning Develop and communicate a clear forward-looking vision for Big E Central aligning university priorities into an integrated student-centered service delivery model. Establish and advance long-term student success outcomes by leveraging predictive analytics data-informed strategies and cross-functional partnerships. Identify and address systemic barriers to student progression ensuring proactive and scalable solutions. - (Essential)
• 25% - Departmental Leadership Provide strategic and operational leadership for Big E Central ensuring alignment across all functional areas. Drive performance accountability and service excellence through clear expectations outcome monitoring and continuous improvement. Ensure all unit activities align with divisional goals and institutional priorities - (Essential)
• 25% - Student Success and Progression Strategy Direct the execution of institutional strategies to improve enrollment yield reduce melt strengthen retention support stop-out recovery and advance degree completion and career readiness. Leverage data analytics to inform decision-making guide resource allocation and optimize program effectiveness. Monitor key performance indicators and provide regular insights reporting and strategic recommendations to executive leadership. - (Essential)
• 10% - Budget Oversight and Fiscal Management Provide strategic oversight of the units budget ensuring fiscal stewardship and alignment with institutional priorities. Lead financial planning and resource allocation decisions to optimize operational effectiveness and advance student success outcomes. - (Essential)
• 10% - Stakeholder Relations and Advocacy Serve as the primary representative for Big E Central across university units external partners and key stakeholders. Build and sustain strategic relationships while advocating for divisional priorities resources and initiatives that support institutional goals. - (Essential)