Senior Department Coordinator (Counseling & Health Centers)

Are you a proactive administrative professional who thrives in a dynamic high-impact environment Do you excel at multi-tasking managing communications and serving as the operational heartbeat of a dedicated team

Our Universitys Counseling and Health Centers are looking for an energetic detail-oriented Senior Department Coordinator to support both vital this dual-impact role you will be the primary point of contact for students patients staff and campus leadership ensuring our day-to-day operations communications and clinical administrative workflows run smoothly.

Why This Role Matters

The Counseling and Health Centers are essential to student wellness health and academic success. As the Senior Department Coordinator your work directly supports our clinical teams and front-office staff ensuring high-quality compassionate care for our campus community. Reporting jointly to the Directors of both centers you will balance operational excellence with creative outreach and data analysis.

What You Will Do

Operations & Workflow Management (60%)

• Front-Office & Clinical Support: Serve as the go-to resource for front-desk staff provide front-office coverage and ensure clinical schedules are accurately populated and maintained within the Electronic Health Record (EHR) system.
• Executive Administrative Support: Manage executive calendars for both Center Directors with minimal supervision order department supplies and maintain day-to-day office efficiency.
• Event & Logistics Coordination: Organize schedule and execute complex high-impact meetings campus initiatives and departmental events from concept to logistics.

Communications & Campus Outreach (25%)

• Digital Media & Web: Maintain website content to keep information accurate and up to date while managing vibrant social media channels newsletters and email communications.
• Community Partner Engagement: Serve as a primary point of contact for campus and community outreach requests (including the BCC team) assisting with event planning and attending outreach functions.
• Collaborative Relationship Building: Act as a warm welcoming and knowledgeable front-line resource for visitors students and campus partners fostering strong cross-departmental relationships.

Reporting & Financial Data (10%)

• Data & Analytics: Compile track and maintain revenue and charge data reports to support financial monitoring and operational planning.
• Executive Presentations: Create clear polished presentations and operational reports using Microsoft Excel PowerPoint and Office suite tools for department leadership.

Special Projects & Other Duties (5%)

• Assist leadership with special projects departmental priorities and emerging initiatives as needed.

What We Are Looking For

• Experience: Strong administrative operational or coordinator experiencepreferably in higher education healthcare or clinical office settings.
• Technical Skills: Proficiency with Microsoft Office (especially Excel and PowerPoint) web content management systems and social media platforms. Experience with Electronic Health Record (EHR) systems is a major plus.
• Communication & Discretion: Exceptional written and verbal communication skills paired with sound judgment and a deep respect for student/patient privacy and confidentiality (HIPAA/FERPA awareness).
• Multi-Tasking Excellence: Ability to balance competing priorities across two distinct departments with autonomy organization and calm under pressure.
• Customer-Centric Mindset: A welcoming empathetic demeanor toward students clients patients and visitors navigating health and wellness services.

The hiring range for this position is $24.45/hour - $28/hour

How to Apply

Ready to bring your administrative expertise to a supportive student-focused team Apply today with your resume and a brief cover letter outlining your experience in office operations communications or healthcare/counseling administrative support.

The Universitys pay ranges represent a good faith estimate of what Brandeis reasonably expects to pay for a position at the time of posting. The pay offered to a selected candidate during hiring will be based on factors such as (but not limited to) the scope and responsibilities of the position the candidates work experience and education/training internal peer equity and applicable legal requirements.

Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race color ancestry religious creed gender identity and expression national or ethnic origin sex sexual orientation pregnancy age genetic information disability caste military or veteran status or any other category protected by law (also known as membership in a protected class).