Senior Custom Travel Policy Lead
Job Location:
Rockville, MD - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
At Significance we believe the best results come from investing in great people. As a woman-owned consulting firm supporting federal civilian and Department of Defense customers we bring together talented professionals who are passionate about solving complex challenges and making a meaningful impact.
Were proud of the culture weve built - one rooted in trust collaboration respect and genuine relationships. Our people are empowered to share ideas grow their careers and deliver exceptional results while supporting missions that matter. Its a culture were proud of and one that has earned us recognition as a Washington Business Journal Best Place to Work for seven consecutive years.
Serve as the primary point of contact for complex travel policy questions escalations and precedent-setting matters.
Research interpret and apply the Federal Travel Regulation (FTR) agency policy and program procedures to custom and non-routine travel.
Prepare clear accurate and defensible responses for travelers approving officials program offices and other stakeholders.
Develop and maintain policy guidance standard operating procedures frequently asked questions templates and training materials.
Identify recurring questions policy gaps and compliance risks; recommend policy process or system improvements.
Coordinate with IOS leadership PSC travel and system stakeholders to resolve complex matters.
Lead daily team operations by setting priorities assigning work reviewing responses for quality and consistency coaching staff and escalating sensitive or high-risk matters.
Demonstrated experience researching interpreting and applying the Federal Travel Regulation (FTR) agency policies and program procedures to complex travel questions.
Experience supporting custom complex invitational sponsored relocation or other non-routine travel.
Strong knowledge of federal travel processes including authorizations approvals reimbursements exceptions documentation and internal controls.
Demonstrated hands-on proficiency using ConcurGov in a federal travel environment including the ability to independently create review modify and troubleshoot authorizations vouchers amendments and related travel documents without foundational training.
Knowledge of ConcurGov workflows approval routing traveler profiles accounting information audit flags supporting documentation and reimbursement processes with the ability to identify and resolve policy compliance system and process issues.
Strong analytical and writing skills including the ability to explain complex policy in plain language and prepare accurate defensible responses.
Experience developing policy guidance procedures job aids decision tools or training materials.
Sound judgment in ambiguous sensitive or precedent-setting matters including the ability to determine when escalation is appropriate.
Experience leading a team or workstream setting priorities reviewing work coaching staff and coordinating with multiple stakeholders.
Experience with quality assurance compliance reviews performance metrics process improvement or change implementation.
Required Experience:
Senior IC
About Company
Significance is a small, woman-owned federal government contractor providing expertise to close critical knowledge and resource gaps and helping our clients achieve their missions. Our focus on people and relationships allows us to recruit and retain the highest-value experts who embr ... View more
