Senior Community Building Assistant Hazel Heights

The individual holding this position performs a variety of specialized semi-skilled/skilled cleaning tasks andminor maintenance repairsin support of the Housing Department. This position is responsible for cleaning and maintaining the interior and exteriorof multi-family andresidential buildings attached parking lots play structures andsurrounding grounds. This position alsomonitors building activities and is an integral member of the property management team.

The successful applicant will be a reliable detail-oriented professional with experience performing building maintenance custodial services and property upkeep in residential or multi-family housing environments. They will demonstrate strong knowledge of cleaning practices minor repair work and grounds maintenance while maintaining safe clean and welcoming living spaces for residents. The ideal candidate will possess excellent observation and communication skills the ability to monitor building activities identify maintenance concerns and work collaboratively as a valued member of the property management team. A commitment to customer service resident satisfaction safety and pride in maintaining community facilities is essential for success in this role.

Program: Hazel Heights is a 153-unit Low Income Housing Tax Credit building located in the Hazelwood neighborhood of SE Portland. Opened in 2018 it is conveniently located near bus and MAX lines with one- and two-bedroom units available.

Company: Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness poverty and addictions. We hire people that are skilled and passionate to meet our mission to end homelessness through outcome-based strategies which support personal and community transformation.

Schedule: Monday - Friday 7:00am - 6:00pm (Any 8-hour shift in these times) (Saturday and Sunday off)

Location: Hazel Heights - (12621 SE Stark Street Portland OR 97233)

Compensation: $23.64/hr. - $31.35/hr. *Final comp will be determined based on relevant experience education credentials/licensure and internal equity. External candidates: Offer max $27.43/hr. per our Union contract.

AFSCME Union:
This role is a Union Represented position through;âAmerican Federation of State County and Municipal Employees (AFSCME). âYou can find more information about your representation here

This position could be subject to Recall Rights: This applies to employees who were previously laid off from a CCC union-represented position. The previous employee may have recall rights to be considered for rehire before internal or external candidates are considered.

MINIMUM QUALIFICATIONS:

• Must have a High School diploma or GED or be able to obtain within one year of hire.
• Sixmonthsexperience and/or training in interior/exterior janitorial work.
• Must be able to report and work at multiple locations as assigned.
• Ability to adhere to Central City Concerns drug-free workplace which encourages a safe healthy and productive work environment and strictly complies with the Drug-FreeWorkplaceAct of 1988. An employee shall not in the workplace unlawfully manufacture distribute dispense possess or use a controlled substance or alcohol.
• Must pass a pre-employment drug screenand background check.
• Must not be a registered sex offender.
• Must be able to read write and understand English.
• Must have basic computer skills including Word Excel EmailYardiand basic file management.
• Must generallyhave the ability tobend stoop kneel squat twist reach pull and lift heavy objects and climb stairs with reasonable or no accommodation.
• Must possess a current drivers license pass a DMV background check and be designated as an acceptable driver as outlined in Central City Concerns Fleet Safety Policy. Must pass an initial drivers training within 60 days of being an approved driver and continued recertification. Must maintain vehicle insurance coverage of a minimum of $100000/$300000 personal auto liability coverage.
• Will be required to carry an agency cell phone for work use.â Cellphonewill be provided by Central City Concern
• Must adhere to agencysnondiscriminationpolicies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds religious views political affiliation cultural backgroundslifestyles and sexual orientations and treateveryonewith respect and dignity.

SKILLS AND ABILITIES:

• Knowledge of standardmethod of cleaningpractices and equipment used in janitorialservices.
• Knowledge of and experience in light maintenance and repair.
• Ability to effectively and courteously communicate and interact successfully with a wide variety of people including tenants clients co-workers corrections personnel police merchants thepublic andsupervisoron the telephone or in person.
• Ability to manage time and meet deadlines.
• Ability to communicate clearly and concisely both verbally and in writing and to understand and to follow verbal and written instructions.
• Detailed oriented; ability to maintain accurate records and necessary paperwork.
• Ability to learntrainand apply training instructionto other employees as needed.
• Ability to de-ice common areas in the event of inclement weather.
• Ability to work independently or as a team memberand to establish prioritieswith minimal supervision.
• Ability to display a non-judgmental attitude and a willingness to learn new skills.
• Ability to use computers for basic functions or ability to be trained in their use.
• Ability to work and maintain professional composure in an environment where peoplemay exhibit behaviors that arehostile abusive or combative.
• Professional maintenance of appropriate boundaries.
• Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
• Sufficient manual dexterity and physical ability to perform assigned cleaning and maintenance tasks and to pull lift and move heavy objects cartons or equipment.
• Knowledgeof applyingapplicable safety policies and procedures including Material Safety Data Sheets (MDS). The ability to apply workplace and job-site safety standards.
• Ability to consider the impacts and outcomes for underserved communities during decision-making process.
• Ability to consider impacts of oppression structural racism and individual bias on client outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide training and supporttonew and existing staff as needed.
• Perform a variety of janitorial tasks to maintain theexterior of multi-family and residential buildings attached parking lots play structures and surrounding grounds to maintainandenhancecurb appealand safety.
• Maintainacomfortable safe andsanitary environment for tenants and staff.
• Maintain common area flooringincluding but not limited toscrubbing stripping mopping waxing and carpet cleaning.
• Assist Community Manager with unit move in condition reports and unit move out condition reports.
• Have the ability toassist Community Manager with entering work orders into Yardi including but not limited to maintenance requests and make ready.
• Have the ability toidentify pests such as roaches ants bed bugs and rodents.
• Perform follow-up cleaning afterpest control treatments including vacuuming of pests and disposal of bed bug infested property.
• AssistCommunity Managerwith full buildingunit-by-unitinspections.
• Perform minor upkeep room inventory and vacant room preparation tasks.
• Perform routine floor and upholstery care includingstripping and waxing as needed.
• Use hand tools power toolsand special industrial cleaning equipment.
• Use residential and commercial cleaning chemicals.
• Perform tasks including but not limited to: cleaning and straightening of all common areas of the building including cleaning windows floors countertops appliances and fixtures.
• Garbageremoval and recycling.
• Responsible for the ordering of cleaning supplies supply inventory and tracking.
• Responsible for keeping Supervisor informed of supply and equipment needs. Report hazardous or emergency conditions to Supervisor.
• Conduct periodic inspections of common areas.
• Assist On-Site Manager with customers key responsibilities.
• Greetand answer queries from residents andbuilding visitorsandprovide information and updatestostaff.
• Assist withthedelivery of legalnotices and other documentsas needed.
• Coordinate access for contractors and vendors to perform preventative maintenance and repairs.
• Maintain daily shift logs update building rosters and other reports.
• Monitor security cameras as assigned.
• Collect random and required observed urinalysis as assigned by theOn-Site ManagerPortfolio Manager or Case Management Staff.
• Update lobby area with appropriate health and social services related information.
• Inventorylabel and store tenant property.
• Driving is an essential function of this role.
• Adhere to safety policies and procedures.
• Adhere to all state and federal privacy and security regulations applicable to the program and to CCC policies and agreements regarding confidentiality privacy and includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department as well as to your supervisor or theirdesignee.
• Perform other duties as assigned.

BENEFITS: Central City Concern offers an incredible benefits package to our Regular/FT employees

• Generous paid time off plan beginning at 4 weeks of PTO accrual per year!â Accrual amount/rate increases with longevity.ââ
• Up to 11 recognized Holidays and 2 personal holidays (dependent on work shift schedule).
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year 6% in the 2ndâyear and 8% in your 3rdâyear!
• Comprehensive Medical Vision and Dental insurance coverage.â
• Employer-Paid Life Short-Term Disability & Long-Term Disability Insurance!â
• Sabbatical Program offering extended time off at years 7 14 and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties responsibilities and qualifications required of the position.

As an agency deeply rooted in recovery part of our policy and commitment to a drug and alcohol-free workplace includes post-offer pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances even for those legal at the state level.

Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations contractual requirements or the duties of this job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.â

Seniority Bid Window Open: 8/19/2026 Closes: 8/27/2026

Required Experience:

Senior IC