Senior Architect Microsoft Exchange Online

Job Description:

At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed build a career and contribute to our shared success. This includes attracting and developing exceptional talent recognizing and rewarding performance and supporting our teammates physical emotional and financial wellness through affordable competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service community college education or a wide range of work and life experiences. These journeys foster resilience leadership and innovation strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration engagement and career development. Our approach includes clear in-office expectations while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us!

Job Description:
This job is responsible for defining an architectural vision and solution that supports the strategic outcomes of the Business Products and Services. Key responsibilities include defining the target operating environment designing for client resiliency assisting with solution design and defining non-functional requirements. Job expectations include working with stakeholders and service providers aligned to the Business strategic objectives evaluating the impact of strategic design decisions and contributing to the architecture roadmap.

Position Overview:Collaboration and Productivity is seeking a Microsoft Exchange Online Senior Architect to lead end-to-end architecture migration and operational design of enterprise messaging platforms using Exchange Online within Microsoft 365.

This role serves as the technical authority for email calendaring and messaging services owning solution design across hybrid multi-geo high-availability and regulated environments while ensuring security compliance performance and service resilience.

The ideal candidate has deep experience with Exchange Server (on-premises) and Exchange Online large-scale migrations complex coexistence and close alignment with identity security compliance and network teams.

Responsibilities:

• Works across the business operations and technology to create the solution intent and architectural vision for complex solutions and prioritize functional and non-functional requirements into a technology backlog to enable the technology roadmap and functionality to support evolving capabilities and services
• Contributes to the creation of the architecture roadmap of defined domains (Business Application Data and Technology) in support of the product roadmap and the development of best practices including standardized templates
• Clarifies the architecture assists with system design to support implementation and provides solution options to resolve any architectural impediments
• Facilitates solution driven discussions leads the design of complex architectures and finds creative solutions through knowledge of domain practical experiments and proof of concepts while ensuring architecture is flexible modular and adaptable
• Educates team members on the technology practices standardization strategies and best practices to create innovative solutions
• Supports the team as needed to select the technology stack required for solutions and helps select preferred technology products
• Performs design and code reviews to ensure all non-functional requirements are sufficiently met (for example security performance maintainability scalability usability and reliability)

Architecture and Solution Design:

• Design and ownExchange Online architectures including:
• Hybrid Exchange (Exchange 2016/2019 Exchange Online)
• Coexistence and staged migration models
• Multi-geo tenant design and mailbox placement strategies
• High availability disaster recovery and service resilience
• Define standards for:
• Mailbox sizing and quotas
• Shared mailboxes resource mailboxes and service accounts
• SMTP relay and application integrations
• Transport rules and mail flow architecture

Migration and Modernization:

• Lead large-scaleExchange migrations including:
• On-premises Exchange to Exchange Online
• Cross-forest or tenant-to-tenant migrations
• Public folder modernization or replacement
• Design and execution:
• Migration throughput and throttling strategies
• Cutover staged and hybrid migration plans
• Rollback and business continuity strategies
• Partner with desktop identity and network teams to ensure seamless end-user experience

Security Compliance and Governance:

• Architect secure messaging solutions aligned to enterprise standards:
• Email authentication (SPF DKIM DMARC)
• Anti-spam anti-phishing and malware protection
• Secure mail flow and transport encryption
• Integrate Exchange Online with:
• Microsoft Purview (retention eDiscovery DLP)
• Microsoft Defender for Office 365
• Microsoft Entra ID Conditional Access
• Support regulatory requirements such as:
• Legal hold and litigation workflows
• Journaling retention and supervision
• Data residency and cross-border considerations

Operations and Service Excellence:

• Defineoperational modelsfor Exchange Online:
• Monitoring alerting and incident response
• Change and release management
• Capacity planning and service health governance
• Troubleshoot complex issues involving:
• Mail flow and transport delays
• Client connectivity (Outlook mobile ActiveSync)
• Hybrid configuration and directory synchronization
• Drive continuous improvement of service reliability and performance

Required Qualifications:

• 8 years inenterprise messaging or collaboration architecture
• 4 years hands-on experience withExchange Online
• Deep expertise in:
• Exchange Server 2016/2019 (hybrid and coexistence)
• Exchange Online mail flow and transport
• Exchange Edge services
• Autodiscover DNS and SMTP architecture
• Email hygiene systems (DLP Malware Spoofing Phishing Tagging)
• Strong understanding of:
• Microsoft 365 identity integration
• Hybrid connectivity and network dependencies
• Client protocols (MAPI REST ActiveSync)
• Proven experience deliveringlarge-scale migrations(10k mailboxes preferred)
• Strong understanding of:
• Throttling concurrency and migration optimization
• End-user impact management and communications

Desired Qualifications:

• Strong architectural and analytical thinking
• Excellent documentation and communication skills
• Ability to explain complex technical topics to non-technical stakeholders
• Comfortable operating at bothdeep technicalandexecutivelevels

Preferred Qualifications:

• Microsoft certifications such as:
• MS-100 / MS-101
• Messaging or Microsoft 365 certifications
• Experience inregulated industries(financial services healthcare government)
• Exposure to:
• Microsoft Purview (eDiscovery retention DLP)
• Microsoft Defender for Office 365
• Tenant-to-tenant or divestiture migrations
• Microsoft Outlook on Mobile
• Familiarity with:
• Multi-geo Microsoft 365 deployments
• Zero Trust messaging principles

Skills:

• Analytical Thinking
• Architecture
• Result Orientation
• Solution Design
• Technical Strategy Development
• Application Development
• Collaboration
• Data Management
• DevOps Practices
• Risk Management
• Agile Practices
• Automation
• Influence
• Solution Delivery Process
• Test Engineering

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130)

Pay and benefits information

Pay range

$140500.00 - $205000.00 annualized salary offers to be determined based on experience education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits access to paid time off resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.