Senior Analyst, GTM & Operations (6153)

itDis seeking aSenior Analyst GTM & Operationsto support the execution and operational management of advertising partner programs. This role is pivotal in ensuring the successful delivery of go-to-market (GTM) initiatives by coordinating cross-functional efforts managing operational workflows and supporting issue resolution across the partner ecosystem.

The ideal candidate will bring strong experience in sales or partner operations anda track recordof supporting complex program execution managing stakeholder communications and contributing to data-driven operational improvements.

Location:Remote Austin preferred (aligned to PST/EST time zones)

We provide comprehensive medical benefits a 401k plan paid holidays and more.

Please note that we are only considering direct W2 candidatesat this time as we are unable to offer sponsorship.

Responsibilities

• Support end-to-end execution of advertising partner investment and incentive programs ensuring alignment with GTM timelines and deliverables

• Coordinate with cross-functional teams (Engineering Legal Marketing Sales Partnerships) to support program execution and readiness

• Track project deliverablesidentifyrisks and escalate issues as needed to ensuretimelyresolution and successful outcomes

• Manage inbound ticketing partner incentive requests and escalations from internal and external stakeholders ensuring clear communication and timely follow-up

• Collaborate with technical teams to support system enhancements including participation in User Acceptance Testing (UAT) and validation of new features

• Develop andmaintainprogram documentation reporting and collateral to support internal alignment and external partner communications

• Analyze operational data toidentifytrends surface insights and contribute recommendations to improve program performance and efficiency

• Support process improvement initiatives byidentifyinginefficiencies and contributing to automation and system enhancement efforts

Internal Responsibilities

• Attend regular internal practice community meetings

• Collaborate with youritDpractice team on industry thought leadership

• Complete client case studies and learning material (blogs media material)

• Build out material to contribute to the Digital Transformation practice

• Attend internal itD networking events (in person and virtual)

• Work with leadership on career development opportunities

Required Qualifications and Skills

• 5 years of experience in Project Management Sales Operations or Partner Operations within a technology environment

• Experience supporting cross-functional programs and coordinating multiple workstreams across business and technical teams

• Strong project coordination skills including tracking deliverables managing risks and supporting issue resolution

• Hands-on experience with CRM systems (Salesforce preferred) including deal tracking lead/opportunity management and partner workflows

• Experience managing or supporting technical support cases and navigating system/process issues

• Experience supporting GTM launches or operational program rollouts

• Strong analytical skills with experience using data to identify trends and inform recommendations

• Advancedproficiencyin Excel or Google Sheets and experience building reports or dashboards

• Exceptional written and verbal communication skills with strong attention to detail

Preferred Qualifications and Skills

• Experience with deal registration programs partner incentives or sales operations functions

• Familiarity with enterprise sales processes including partner-led and direct sales motions

• Experience working in large-scale global or matrixed organizations

• Exposure to Deal Desk incentives programs or sales process optimization

• Experience collaborating with Engineering Product or Data teams on system enhancements

Education

Bachelors degree in Business Technology or a related field required.

Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity innovation and integrity with real business results. Our structure rejects any strong hierarchy empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day we challenge ourselves to be considerate fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction on every project for every client. Youll thrive here if you are a dynamic self-starter a difference-maker or someone who wants to deliver great results without constraints.

The itD Digital Experience: Joining us means youll be part of our global community you have a say about your own career journey and youll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical dental vision life insurance paid holidays 401K matching networking & career learning and development programs. We are growing and we want to see you grow! Visit to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or protected veteran status or any other legally protected basis in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or to perform the essential functions of a position please contact us at and let us know the nature of your request and your contact information.

Additional Info
Dynamic environment in a culture of respect empowerment and recognition for a job well done apply today!