Security Officer

Signal of Downtown Baltimore MD is hiring Unarmed Security Officers to work yacht cruises and dock operations. Officers will ensure passenger safety enforce rules and provide professional customer service in a fast-paced on-the-water environment.

Job Title:Unarmed Security Officer Yacht Cruises

Pay:$18$20/hour

Location:Baltimore & Annapolis MD

Benefits:

• 401(k)

Schedule:

• Flexible availability required
• Peak days: ThursdaySunday
• Day & evening shifts
• 47 hour shifts
• Schedule provided 23 weeks in advance
• Must arrive 30 minutes early

Requirements:

• Maryland Guard Card OR applied (PLU/PIN required)
• Comfortable working on/around water
• Strong communication & reliability
• Professional appearance

Responsibilities:

• Conduct bag checks before boarding
• Enforce safety rules (no smoking no outside liquids)
• Monitor passengers and de-escalate situations
• Assist with boarding/disembarking
• Maintain professional presence on dock and vessel

Position Summary:

A Signal Dedicated Officer will conduct static security services for courtyards offices pools and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and duties listed below are minimum requirements additional duties listed in the sites Post Orders are requirements as well.

Soft Skills:

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values goals and purpose. Can you exhibit our core values creating peace of mind for our clients
• Strategic Planning: Effective engagement communication planning and execution of daily security responsibilities while meeting established deadlines. Can you accurately execute security checks based on the needs of the post requirements
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you perform your duties to meet expectations and company benchmarks
• Team Development: Communicate with Clients team members and management effectively and in a timely manner receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team delivering on key objectives
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you complete your daily assigned tasks and communicate maintenance needs of company assets

Responsibilities:

• Will conduct and deliver various dedicated services that reflect the companys values expectations and consistent service in alignment with site specific instructions/post orders.
• Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
• The Ability to consistently arrive on time for shifts clock in and out meet time commitments follow instruction follow dress code and appearance standards and expectations
• Interacting with internal and external customers on site cultivating a customer service relationship while striving to provide peace of mind.
• Consistently communicates with the Advanced Dedicated Officer or the Dedicated Branch Supervisor to promptly report any customer or property related information and concerns.
• Responsible for the care of any Signal equipment assigned during shift including radios access keys/cards vehicles and devices etc.
• Consistently deescalate issues through communication in a professional and prompt manner.
• Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality.
• Communicate with the Dedicated Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum such as the client needs and post order changes to ensure operational excellence and efficiency.

Requirements:

• 18 years of age or older
• High school diploma or GED
• Pass background check and drug test
• Must have reliable transportation
• Complete training modules within first month
• Excellent organization oral and written communication skills
• Demonstrate a commitment to service organization values and professionalism through appropriate conduct and demeanor at all times
• Must be able to move equipment weighing up to 20 pounds

Signal is an equal opportunity decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.

Required Experience:

Unclear Seniority