Scheduling Coordinator
Job Location:
Spring Valley, NV - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Position Overview
The Scheduling Coordinator is a key member of the Coordination Department responsible for ensuring seamless communication between patients caregivers and the internal team. This role serves as the primary point of contact for assigned patients manages caregiver scheduling and ensures timely payroll processing. The ideal candidate is highly organized detail-oriented and dedicated to delivering exceptional service in a fast-paced homecare environment.
Key Responsibilities
Serve as the primary point of contact for patients and caregivers providing prompt courteous and professional assistance while maintaining a high standard of customer service.
Coordinate and assign caregivers to open shifts based on availability qualifications and patient needs.
Accurately process payroll for caregivers within the assigned caseload ensuring all deadlines are met.
Proactively identify address and resolve concerns or issues raised by patients caregivers or internal staff escalating when necessary.
Maintain accurate and up-to-date records of schedules assignments and communications in the agencys systems.
Collaborate with other members of the Coordination team to ensure continuity of care and operational efficiency.
Support agency initiatives and contribute to process improvements within the Coordination Department.
Qualifications
Exceptional organizational skills with a strong attention to detail.
Excellent verbal and written communication skills.
Ability to manage multiple priorities effectively in a fast-paced deadline-driven environment.
Strong problem-solving skills and a customer-service mindset.
To apply for this job: reach out to or call ext 105
Required Experience:
IC
