Sales Performance Specialist CA
San Rafael, CA - USA
Job Summary
THE COMPANY
Cogir Senior Living based in Scottsdale Arizona proudly oversees a network of senior living communities spanning 13 states nationwide. As a trusted leader in senior housing we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive growth-focused environment for our team Cogir our culture is rooted in the core values of human focus creativity and excellence which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!
WHAT WE OFFER
- Competitive wages training and growth opportunities.
- Early access to paycheck (pay on demand).
- Health Dental Vision and Life Insurance.
- Paid Vacation Holidays and Sick Leave.
- 401K with company match.
- Free meals at work.
- Employee Assistance Program.
- Generous Employee Referral Program and more.
POSITION SUMMARY
The Sales Performance Specialist is a traveling role providing coverage and support to assigned Cogir Senior Living communities within the portfolio or assigned region. Coverage will be needed in the absence of the main Community Relations Director the communitys sales and marketing leader or for focus communities requiring additional census growth support. The responsibilities include acting as the communitys sales & marketing leader to maintain and exceed established occupancy goals and revenue generation through strategic and long-range planning and community outreach identifying appropriate professional and non-paid local referral sources and partners and establishing referral relationships to generate qualified this role the Sales Performance Specialist is responsible for ensuring customer satisfaction by addressing daily inquiries from tenants families and prospective residents and conducting the communitys scheduled walk-in tours. You will collaborate with the regional sales team to develop and implement marketing strategies to achieve the communitys occupancy goals.
KEY RESPONSIBILITIES
- Develop and implement all sales and marketing strategies and tactics for the community consistent with the companys objectives.
- Design implement and facilitate an immediate marketing plan for the community with input and support from the Executive Director corporate marketing and operations teams.
- Develop and manage the lead base responding to telephone inquiries remotely and in real time.
- Maintain and/or improve community occupancy level and revenue production according to business and marketing plans.
- Conduct walk-in and scheduled tours with prospective residents or interested parties.
- Provide sales activity reports with documented lead status closing needs and next steps.
- Follow up with all potential residents referral sources or interested parties.
- Maintain the communitys Customer Relationship Management software (Yardi) accurately and timely.
- Maintain high resident satisfaction by establishing relationships between residents department heads and staff.
- Participate in and represent the community in outreach events networking meetings tradeshows and other community functions.
- Monitor and maintain promotional item inventory; assess print advertising needs.
- Carefully manage marketing budget and provide input and accurate pricing information for ads directories social media advertising event costs association memberships and all marketing and sales-related costs.
CANDIDATE QUALIFICATIONS Education:
- A bachelors degree in marketing Business or a related field is preferred or an equivalent combination of experience and education is required.
Experience Competencies and Skills:
- A positive team player mentality and passion for serving seniors!
- At least 5 years of experience in relational sales preferably in Senior Living/Independent Living or Hospitality sales preferred.
- Proven track record in achieving and exceeding sales goals.
- Ability to manage time effectively high initiative and good judgment.
- Professional ethics positive attitude exceptional verbal and written communication and customer service skills.
- Proficient in Microsoft Excel Word Outlook and CRM.
This position is primarily responsible for providing regional coverage across assigned communities. When coverage needs arise outside of a reasonable driving distance the Specialist may be required to work on-site at an assigned community on a 10-days-on 4-days-off rotational schedule.
*Must live in CA Area
Required Experience:
IC
About Company
The Georgian Lakeside by Cogir offers senior living in Roswell, GA, with assisted living, memory care, and amenities tailored for a fulfilling lifestyle.