Sales Manager

Department: Sales

Reports To: Director of Sales

Supervises: Sales Coordinator

Revised: February 2026

Implements and executes hotels sales activities for assigned market segments to maximize profitability and guest satisfaction.

• Achieve budgeted sales goals through sales calls and lead cultivation.
• Communicate with departments regarding group arrivals and needs.
• Network with community organizations.
• Assist with sales budget and marketing plan.
• Submit reports and special projects on time.
• Handle guest complaints using Guest Service Recovery method.
• Maintain account files and competitive awareness.
• Schedule tours and client presentations.
• Maintain safe and organized work area.
• Perform other duties as needed.

• Professional verbal and written communication skills.
• Knowledge of budgeting forecasting and marketing.
• Weekend/holiday availability; travel required.
• Basic to intermediate computer skills.
• Prefer 2 years experience in comparable role.

• Primarily indoors; some outside travel.
• Significant walking and standing.
• Some light lifting.
• Infrequent bending or stooping.

Medical dental vision and prescription drug coverage

401(k)

Flexible Spending Account

Employer-sponsored life insurance

Employer-sponsored short-term and long-term disability

Employee Assistance Program

Voluntary life insurance

Vacation and paid holidays