Sacker

PAY-AND-SAVE INC.

JOB DESCRIPTION

I.JOB TITLE:Front End Teammate

DEPARTMENT:GroceryEFFECTIVE DATE: 01-01-06

CATEGORY:All LocationsSUPERSEDES:

II.OVERVIEW:

This description is intended to outline the primary responsibilities general nature and level ofwork being performed by teammates assigned to this is not intended to be anexhaustive list of all responsibilities duties and competencies of the Front End may be assigned other duties and responsibilities.

III.JOB SUMMARY:

Responsible for achievingand maintaining extraordinary customer service. Serves as a modelfor customer service andother vital behaviors and instills this value in all environment for continual learning and encourages an open dialogue among a culture reflective of Lowes guiding principles core values and vision.

IV.JOB RELATIONSHIPS:

-Responsible To:

Store Manager / Assistant Store Manager / Front End Manager

-Teammates Supervised:

None

-Inter-Relationships:

Frequent contact with allteammatescustomers corporate office and with teammates from other locations.

V.JOB DUTIES:

-Act as the ambassador of extraordinary customer service.

-Promote customer and community good will by treating all teammates and customers with fairness dignity and respect.

-Must be knowledgeable and able to recognize and differentiate between all various types ofproduce carried in the store.

-Provide prompt and accurate checkout service and ensures accurate transactions.

-Process all various types of sales transactions accepted by the may include EFTtransactions WIC checks food stamps manufacturers coupons gift certificates etc.

-Ability to read write and perform math functions as needed.

-Follow proper sacking procedures.

-Comply with safety standards.

-Inform management of pricing problems and maintenance needs of front endequipment.

-Handle damaged and spoiled/out of date products according to company policies.

-Inform store management of disputes between teammates and department managers or anycombination of the preceding.

-Understand the company teammate handbook.

-Keep work area maintained appropriately to ensure a safe work environment for teammates andcustomers.

-Must be able to perform other duties.

-Work with store teammates to identify the root causes of issues and inefficiencies.

-Assist in keeping the front end clean clear of baskets to ensure a smooth customer flow.

-Assist in training front end teammates.

-Constantly interacts with teammates to ensure that all teammates understands Lowesexpectations.

-Constantly interacts with customers; remains highly visible

.Ensure that all Management Awareness policies and goals arefollowed.

-Ensure that check cashing policies and procedures are followed.

-Adhere to all compliance of company policies programs procedures and guidelines.

VI.MINIMUM REQUIREMENTS:

Training and Experience:

-High School Diploma or equivalent required.

Knowledge Abilities and Skills:

-Possess good customer relations have good communication and

problem-solving to work independently and deal with customer needs.

Licenses Registration and Certification:

-TABC if required.

VII.WORKING CONDITIONS:

-Works in a well lit well ventilated exposure to refrigerated storage areasdamp/humid conditions and seasonal outdoor to communicable disease.

VIII.PHYSICAL REQUIREMENTS:

-Medium work-exerting 20-50 pounds of force constantly to move posses goodaudio visual and hearing walking and/ or standing up to a significant be able to climb stand bend push or pull twist grasp squeeze stoop kneel squatreach handle finger and to psychological stress.