Revenue Tax Officer 1 or 2 (CSD Call Center)
Job Location:
Baton Rouge, LA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- About this Job
At the Louisiana Department of Revenue we are dedicated to fairly and efficiently administering the states tax laws to ensure compliance while providing exceptional customer service. We are committed to fostering public trust enhancing economic growth and maximizing revenue collection to support essential services that benefit all citizens of Louisiana.Were looking for a Revenue Tax Officerto join our Customer Service Division! This position is responsible for handling billing inquires and enforcement of collection for business and individual income taxes.
An ideal candidate should possess the following competencies:
- Making Accurate Judgments:The ability to assess options weigh risks and make sound decisions using available information and logical reasoning.
- Thinking Critically:The ability to analyze information objectively identify connections across sources and form logical well-supported conclusions.
- Thinking Strategically:The ability to anticipate trends understand context and align actions with long-term priorities.
- Minimum Qualifications
- Three years of experience in accounting financial auditing tax administration tax policy or law management analysis or administrative services in a financial setting; OR
Six years of full-time work experience in any field; OR
A bachelors degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. - Job Specification
The official job specifications for this role as defined by the State Civil Service can be found here.
- Job Duties and Other Information
Job Duties:
In this role you will:
Receive and respond to incoming telephones calls and correspondence pertaining to tax due notices issued by the Department for business and individual income taxes.
Obtain and analyzes financial statements and documentation from taxpayers accountants CPAs and attorneys to determine the taxpayers ability to pay.
Prepare schedules and exhibits outlining business and individual tax adjustments and provides detailed reports of audit findings.
Assist taxpayers and confer and correspond with taxpayers accountants CPAs and attorneys to gather information analyze and resolve problems and provide technical advice.
Position-Specific Details:
Appointment Type: Probational Promotional Job Appointment Detail to Special Duty or WAE
Career Progression: This position may be filled as a Revenue Tax Officer 1 or 2.
Compensation:The salary offered will be determined based on qualifications and experience.
This position has a Special Entrance Rate (SER) at each level:
The Revenue Tax Officer 1 (AS-612) has a starting rate of: $17.79/hourly; $1423.20 biweekly.
The Revenue Tax Officer 2 (AS-613) has a starting rate of: $19.04/hourly; $1523.20 biweekly.
This posting may be used to fill vacancies in other divisions available within the Louisiana Department of Revenue within 90 days of the closing date.A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments. It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.
LA R.S.15:587.5 587.6 and the IRS require the Louisiana Department of Revenue to conduct a criminal history records check of a prospective employee who will access federal tax information to perform job duties. Any applicant who receives and accepts a conditional offer of employment will require a completed criminal history records check prior to his or her first day of work.
How to Apply:
No Civil Service test scoreis required in order to be considered for this vacancy.
To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for the position must be included in the application (i.e. relevant detailed experience/education).Resumes will not be accepted in lieu of completed education and experience sections.Applications may be rejected if incomplete.
If you are applying for a position using the baccalaureate option you may apply 90 days prior to receipt of your degree however the effective date of the appointment cannot be prior to your graduation date. Please contact the HR representative listed below to ensure that your application is accepted as eligible.
Contact Information:
For further information about this vacancy contact:
Alexis Bowser
Louisiana Department of Revenue
Human Resources Division
P.O. Box 66378
Baton Rouge LA 70896Louisiana is a State As a Model Employer (SAME) that supports the recruitment hiring and retention of individuals with disabilities.
Required Experience:
Unclear Seniority
