Revenue Operations Manager Post Sales

About Checkr
Checkr is building the data platform to power safe and fair decisions. Over 140000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job a new place to live a car ride childcare even a date. Customers include Uber Pennymac Airbnb Doordash and Anthropic.

Were a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes CloudList and is a Y Combinator 2024 Breakthrough Company.

Were looking for aRevenue Operations Manager to join our growing RevOps team. This person will be the operational and analytical backbone of Checkrs Customer Success and Account Management organizations building the infrastructure that helps every post-sales dollar get planned forecasted and protected. Youll own the operating cadence for the post-sales business - from territory design and quota setting to forecasting health reporting and program management - giving CS and AM leaders the tools and insight they need to hit their retention and expansion targets. Working closely with Sales Ops Analytics Enablement and RevOps Technologies youll help turn post-sales strategy into repeatable process directly shaping Checkrs net revenue retention as the business scales.

What Youll Do:

• Design and maintain territory book and account assignment models for the Customer Success and Account Management teams balancing capacity coverage and growth potential
• Own the quota-setting process for CS and AM partnering with finance and revenue leadership to align targets and capacity
• Build and run the renewal and expansion forecasting process delivering accurate defensible numbers for weekly pipeline and business reviews
• Serve as a trusted operating partner to Customer Success and Account Management leadership defining and tracking the goals metrics and processes that scale the post-sales business
• Drive cross-functional alignment with Sales Ops Analytics Finance Marketing and Support to improve post-sales workflows and remove friction from the customer journey
• Lead executive-level analyses and materials including board updates and quarterly business reviews that translate post-sales performance into a clear narrative for stakeholders
• Leverage AI to maximize impact for our post sales teams (e.g. proactive churn signals intelligently identify key upsell accounts at the right time etc.)

What you bring:

• 6 years of experience in revenue operations sales operations or business operations with direct exposure to post-sales customer success or account management preferred.
• Understanding of key Customer Success concepts metrics and processes / best practices.
• Proven experience owning territory design quota setting and forecasting processes for a revenue-generating team.
• An incredible attention to detail and ability to see processes through end-to-end.
• Strong analytical and modeling skills with fluency in Salesforce and BI tools such as Looker Tableau or Omni; SQL proficiency a plus
• A track record of driving cross-functional initiatives independently from scoping through implementation across sales CS finance and product stakeholders
• Excellent communication skills and the judgment to translate complex data into a clear compelling narrative for senior stakeholders
• An A-player mindset with a strong bias for action: you raise the bar move with urgency stay resilient through ambiguity and take ownership to deliver meaningful outcomes.

What We Offer

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation and opportunity for advancement
• 100% medical dental and vision coverage
• Up to $25K reimbursement for fertility adoption and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

At Checkr we believe an in office work environment strengthens collaboration drives innovation and encourages connection. Our hub locations are Denver CO; San Francisco CA; Nashville TN; and Santiago Chile. Individuals are expected to work from the office 3 days a -office perks are provided such as lunch five times a week a commuter stipend and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.

Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds including those whose histories are impacted by the justice system in accordance with local state and/or federal laws including the San Franciscos Fair Chance Ordinance.

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