At Backcountry our mission is to connect people to their passions. Our five online storesBackcountry Level Nine Sports Competitive CyclistMotoSport andSteepandCheapaimto supply our customers with the gear knowledge and inspiration necessary to get out there and chase down lifes greatest moments. We do this by providing the biggest and best assortment of premium outdoor productsa superiorshopping experience personalized Gearheadexpertise lightning-fast andaccuratefulfillment and inspirational informative and community-centered content.
The ideal candidate should have a passion for outdoor activities andpossessexcellent communication and interpersonal skills.
We are seeking a highly motivated and experiencedStore Managerto lead our retail team of Gearheads to connect customers to their pursuits outside and support their gear-related needs. As the Store Manager you willbe responsible foroverseeing the day-to-day operations of our physical store ensuring the highest level of customer service sales productivity merchandising decisions inventoryintegrityand store profitability. You will alsobe responsible forextending Backcountrys culture corevaluesand operating principles into your workplacemaintaininga positive and enthusiastic work environment.
This role is challenging above and beyondthe day-to-dayresponsibilitiesyoullhavea big rolewithin a fast-paced team.
This position willreportintothe Head of Retail.
What you get to do every day:
Manage all aspects of storeoperations;sales customer service inventory scheduling and payroll events partnerships and visual merchandising
Monitor store performance metrics develop action plans and execute to delivery Budget goals across selling and profitability
Recruit and train a staff of Gearhead product experts capable of speaking to technical goods and supporting our customers outdoor activities and needs
Maintain elevated standards of customer experience and selling productivity; fitting rooms footwear technical hardgoods and general zoning
Build loyalty and satisfaction with customers through positive interactions relationship building activities and prompt resolution of any issue
Identify local marketing opportunities to further engagement in the community
Manage inventory levels maintain healthy shrink % promote placement to key items and identify gaps in product mix and collaborate to achieve a productive assortment strategy
Maintain a positive and enthusiastic work environment promoting teamwork collaboration and open communication
Develop and maintain strong relationships with vendors carriers landlords and other key stakeholders
Collaborate with our online store team to ensure consistency across all sales channels and provide seamless customer experiences
What you bring to the role:
5 years of experience in retail leadership preferably in an outdoor retail or e-commerce company
Proven track record of achieving sales targets and maximizing profitability
Strong leadership communication and interpersonal skills
Excellent organizational and time-management skills
Ability to prioritize tasks remain flexible and adapt quickly
Proficient in Microsoft Office point-of-sale (POS) systems and Scheduling tools
Passion for the outdoors and outdoor products
Physical Requirements:
Ability to communicate verbally and work cooperatively with associates and customers
Ability to remain standing for up to 5 hours at a time
Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
Ability to grab reach push pull bend stoop kneel and crouch to retrieve and replenish merchandise from stockroom or sales floor
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend/descend ladders to retrieve and/or move merchandise
Ability to operate a computer POS system keyboards merchandise scanners and mouse to accomplish work
Must have a flexible schedule including availability for nights weekends and holidays
Regular and predictable attendance
$80000 - $90000 a year
CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race color religion sex sexual orientation gender identity national origin age disability veteran status or any other characteristic protected by law.
Reasonable accommodations statement The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability please contact emailprotected.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
At Backcountry our mission is to connect people to their passions. Our five online storesBackcountry Level Nine Sports Competitive CyclistMotoSport andSteepandCheapaimto supply our customers with the gear knowledge and inspiration necessary to get out there and chase down lifes greatest moments. We ...
At Backcountry our mission is to connect people to their passions. Our five online storesBackcountry Level Nine Sports Competitive CyclistMotoSport andSteepandCheapaimto supply our customers with the gear knowledge and inspiration necessary to get out there and chase down lifes greatest moments. We do this by providing the biggest and best assortment of premium outdoor productsa superiorshopping experience personalized Gearheadexpertise lightning-fast andaccuratefulfillment and inspirational informative and community-centered content.
The ideal candidate should have a passion for outdoor activities andpossessexcellent communication and interpersonal skills.
We are seeking a highly motivated and experiencedStore Managerto lead our retail team of Gearheads to connect customers to their pursuits outside and support their gear-related needs. As the Store Manager you willbe responsible foroverseeing the day-to-day operations of our physical store ensuring the highest level of customer service sales productivity merchandising decisions inventoryintegrityand store profitability. You will alsobe responsible forextending Backcountrys culture corevaluesand operating principles into your workplacemaintaininga positive and enthusiastic work environment.
This role is challenging above and beyondthe day-to-dayresponsibilitiesyoullhavea big rolewithin a fast-paced team.
This position willreportintothe Head of Retail.
What you get to do every day:
Manage all aspects of storeoperations;sales customer service inventory scheduling and payroll events partnerships and visual merchandising
Monitor store performance metrics develop action plans and execute to delivery Budget goals across selling and profitability
Recruit and train a staff of Gearhead product experts capable of speaking to technical goods and supporting our customers outdoor activities and needs
Maintain elevated standards of customer experience and selling productivity; fitting rooms footwear technical hardgoods and general zoning
Build loyalty and satisfaction with customers through positive interactions relationship building activities and prompt resolution of any issue
Identify local marketing opportunities to further engagement in the community
Manage inventory levels maintain healthy shrink % promote placement to key items and identify gaps in product mix and collaborate to achieve a productive assortment strategy
Maintain a positive and enthusiastic work environment promoting teamwork collaboration and open communication
Develop and maintain strong relationships with vendors carriers landlords and other key stakeholders
Collaborate with our online store team to ensure consistency across all sales channels and provide seamless customer experiences
What you bring to the role:
5 years of experience in retail leadership preferably in an outdoor retail or e-commerce company
Proven track record of achieving sales targets and maximizing profitability
Strong leadership communication and interpersonal skills
Excellent organizational and time-management skills
Ability to prioritize tasks remain flexible and adapt quickly
Proficient in Microsoft Office point-of-sale (POS) systems and Scheduling tools
Passion for the outdoors and outdoor products
Physical Requirements:
Ability to communicate verbally and work cooperatively with associates and customers
Ability to remain standing for up to 5 hours at a time
Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
Ability to grab reach push pull bend stoop kneel and crouch to retrieve and replenish merchandise from stockroom or sales floor
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend/descend ladders to retrieve and/or move merchandise
Ability to operate a computer POS system keyboards merchandise scanners and mouse to accomplish work
Must have a flexible schedule including availability for nights weekends and holidays
Regular and predictable attendance
$80000 - $90000 a year
CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race color religion sex sexual orientation gender identity national origin age disability veteran status or any other characteristic protected by law.
Reasonable accommodations statement The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability please contact emailprotected.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
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