Retail Sales Associate

As a Retail Sales Associate you create an exceptional experience for every guest by delivering Wild Forks service philosophy of personal chef and friendly butcher. You engage customers with expert product knowledge meal inspiration and warm hospitality while supporting replenishment inventory accuracy and store readiness.

You play a vital role in maintaining a clean wellstocked easytoshop store and confidently perform essential operational routines including working in freezer environments handling cash and supporting opening and closing duties even when leadership is not present.

You bring our values to life every day: Determination Simplicity Availability Humility Sincerity Discipline Ownership.

Position Type:Full-time Part-time
Starting Wage:$18.00 per hour Bonus Potential

Core Responsibilities:

1. Customer Experience & Selling

• Deliver a warm engaging personal chef & friendly butcher shopping experience.
• Provide recommendations cooking tips recipes and product insights based on customer needs.
• Demonstrate understanding of daily sales goals promotions and store priorities and apply that knowledge through effective customer interaction and selling behaviors.
• Drive sales by engaging customers building baskets and suggesting product pairings.
• Support Wild Forks service standards to ensure customers feel welcomed valued and inspired to return.
• Leverage product knowledge to confidently recommend solutions build basket size and deliver a personalized engaging customer experience.

2. Replenishment Merchandising & Store Readiness

• Stock rotate and merchandise products to ensure a full fresh and visually compelling store.
• Complete FIFO rotation and maintain accurate labeling and pricing.
• Keep the store clean organized and customerready at all times.
• Support planogram changes promotional sets and daily recovery routines.

3. Inventory Support

• Assist with receiving and processing deliveries with care and accuracy.
• Maintain backstock organization and communicate low stock or product issues promptly.
• Follow shrinkprevention practices and report concerns to leadership.

4. Freezer & Cold Environment Work

• Confidently work in cold temperatures (walkin freezer) to pull products organize stock and execute counts.
• Adhere to food safety sanitation and freezer safety guidelines.

5. Cash Handling & Opening/Closing Routines

• Operate the POS with accuracy; process transactions returns and exchanges.
• Perform opening and closing duties when leadership is not present including register counts cash pulls safe drops store walkthroughs for readiness and safety
• Follow all cash handling SOPs with precision and integrity.

6. Team Collaboration & Support

• Work closely with Team Leaders to execute daily priorities and meet store goals.
• Participate in training product knowledge sessions and new processes.
• Actively participate in ongoing training and development to strengthen product expertise selling capability and consistency in execution.
• Support a positive inclusive team culture where everyone feels valued.

Qualifications:

• 1 year of retail grocery hospitality or food experience required.
• Strong customer service skills with enthusiasm for food and culinary exploration.
• Ability to work in fastpaced environments and manage multiple tasks.
• Comfortable working in extremely cold temperatures.
• Ability to lift up to 50 lbs and stand/walk 810 hours.
• Flexible scheduling (mornings evenings weekends holidays).
• Basic math skills for cash handling; POS experience a plus.

Values & Behaviors:

We look for Sales Associates who:

• Show determination and urgency in serving customers.
• Engage with humility sincerity and pride in the Wild Fork brand.
• Demonstrate discipline and ownership in every task.
• Work respectfully as part of a team.
• Stay curious about products cooking and customer needs.

Benefits:

• Medical Dental & Vision Insurance
• Health Reimbursement Account Flexible Spending Accounts Behavioral Health Matters Program Live Health Online (Virtual Care)
• Monthly Bonus Plan
• 401(k) and Company Match
• PTO: Vacation Sick Birthday PTO
• Culinary Perks: Culinary Training Chew on This Monthly Product Giveaway Wild Chef Monthly Allowance to Shop in Store
• Ongoing Development: Mentorship Program Better Futures Program (free community college)
• Optional Perks: Fin Fit Financial Resources Discounts (cars cell phones services & more) Employee Referral Bonus Program

EOE including disability/vets