Retail Merchandiser
Saint Augustine, FL - USA
Department:
Job Summary
- Golf Shop Ops
- Open operate and close the golf shop following established procedures
- Answer phones and assist guests with golf shop purchases and product questions
- Operate the POS system and process merchandise sales as needed
- Help create a welcoming organized golf shop experience with strong guest service
- Support loss prevention by staying aware of guest activity in the shop
- Merchandising
- Rotate stock and keep displays clean full and visually appealing
- Help create a unique shopping environment through thoughtful merchandising
- Work with retail leadership to support merchandise promotions and seasonal plans
- Assist with training golf shop staff on retail products procedures policies and service standards
- Help support merchandise sales goals through presentation product knowledge and service
- Inventory
- Participate in monthly physical inventory counts
- Maintain accurate inventory using Troon merchandising and accounting procedures
- Keep approved in-stock product categories filled at the facility level
- Ordering/Processing
- Receive and inspect incoming merchandise shipments to verify quantities styles colors item details and overall accuracy against vendor invoices and packing slips and report any discrepancies damages or incorrect items
- Prepare merchandise for the sales floor by folding steaming tagging and removing manufacturer tags
- Create print and attach product tags to merchandise
- Assist with special product design needs when needed
- Reports
- Share updates with retail leadership on product levels local buying trends and vendor opportunities
- Share guest feedback and customer requests for restocks new products and future merchandise opportunities with retail leadership
- Support for Daily Golf Operations
- Support the retail side of daily golf shop operations
- Help keep golf shop and storage areas organized and ready for daily use
- Follow safe work practices
- Performs other duties as requested
- Maintain regular and reliable attendance
- High school diploma or general education degree (GED); or six months to one-year related experience and/or training; or equivalent combination of education and experience.
- Regularly stands for extended periods walks uses hands talks and hears.
- Occasionally sits climbs balances stoops kneels or crouches.
- Frequently lifts up to 15 pounds and occasionally lifts up to 40 pounds.
- This is an indoor position with a minimum level of noise.
- Valid Drivers License.
- Strong understanding of retail service standards and daily golf shop operations.
- Knowledge of merchandising practices inventory procedures and product presentation
- Basic knowledge of the game of golf preferred
- Professional verbal communication and interpersonal skills
- Excellent guest service skills with a positive attitude and strong work ethic
- Ability to work flexible hours based on golf shop business needs
- Manage multiple priorities in a golf club retail environment
- Proficiency in Microsoft Word Excel and Outlook
- Comfort using the internet and other digital tools in a professional setting
- Strong time management skills and the ability to prioritize tasks effectively
- Willingness to learn new products systems and procedures
- Ability to read and speak English may be required to perform the duties of the job (e.g. the associate may be required to communicate with English speaking customers or co-workers the manuals for the equipment the associates may use are in English)
Benefits & Other Compensation:
This position includes eligibility for the following benefits subject to applicable plan terms:
- Healthcare Benefits Medical Dental and Vision coverage
- Retirement Benefits 401(k) with employer match (19 years of age and older)
- Time Off Paid time off (PTO) and leaves of absence in accordance with applicable law and eligibility criteria
- Additional Compensation Eligibility for Bonuses Commissions Service Charge Employee Meals
Eligibility for benefits and the specific terms conditions and offerings are governed by the applicable plan of documents and company policies which may be amended at the Companys discretion.
This position description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more