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Residential Care Team SupervisorExpert

State Of Arkansas

Job Location:

Conway, AR - USA

Yearly Salary: USD 47397 - 70148

Posted: 30 July 2026 (30+ days ago)

Application Deadline: 2 December 2026

Vacancies: 1 Vacancy

Job Summary

Position Number:
County: Faulkner
Posting End Date: September 10 2026

Conway Human Development Center
150 E. Siebenmorgen Rd.
Conway AR 72032

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones take applications protect children or help care for residents or patients at one of our facilities you make a difference by working at DHS. Plus working for the State has great perks including a pension maternity leave paid state holidays and much more. At DHS we take care of our employees so you can help care for others.

Position Information

Job Series: Residential Care Competitive

Classification: Residential Care Team Supervisor/Expert

Class Code: PRC06C

Pay Grade: SGS05

Salary Range: $47397 - $70148

Job Summary

The Residential Care Team Supervisor/Expert is responsible for overseeing the daily operations of a residential care facility ensuring high-quality services and a safe supportive environment for residents. This position provides leadership supervision and guidance to direct care staff while ensuring compliance with Arkansas state regulations and policies. The role requires strong leadership problem-solving and communication skills to effectively manage personnel resolve resident concerns and maintain operational efficiency.

Primary Responsibilities

The assignment of supervisory duties is determined by the hiring agencys operational needs. Non-supervisory roles will serve as senior technical train and evaluate direct care staff to ensure high standards of resident care and facility the implementation of individualized care plans tailored to residents medical social and emotional resident well-being and coordinate services with healthcare providers therapists and to resident concerns grievances and emergency situations in a timely and effective the facility operates in compliance with Arkansas health and safety regulations Medicaid requirements and agency regular inspections and audits to maintain a clean safe and efficient living accurate records documentation and reports related to resident care staff performance and incident guidance and support in behavioral interventions crisis management and de-escalation as the point of contact during emergencies including medical incidents behavioral issues and facility-related and resolve conflicts between residents staff and external stakeholders professionally and fairly.

Knowledge and Skills

Strong ability to motivate supervise and mentor direct care decision-making and problem-solving skills to effectively manage daily with staff scheduling conflict resolution and personnel to assess resident needs and develop personalized care of behavioral health interventions and trauma-informed care with Arkansas state laws Medicaid policies and federal residential care to maintain accurate records and prepare reports in compliance with agency verbal and written communication skills for interacting with staff residents and to respond effectively to emergency situations and implement crisis de-escalation handling challenging behaviors and resolving resident/staff conflicts.

Minimum Qualifications

At least three years of experience in social services behavioral health healthcare psychology or a related field including at least one year in a leadership capacity.

Must be certified or eligible to become certified as a Certified Nursing Assistant within six months of employment.

Licensure/Certifications

N/AOTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race color religion sex pregnancy age disability citizenship national origin genetic information military or veteran status or any other status or characteristic protected by law.

Required Experience:

Manager

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State Of Arkansas

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