Reservations Agent

One of the worlds most celebrated ultra-luxury yacht lines is looking for a Reservations Agent.You will be among the first voices our guests hear when they begin planning their voyage. This is not a call center role. It is a premium relationship-driven position that requires warmth precision and a genuine love of delivering exceptional service to some of the worlds most discerning travelers.

What You Will Do

• Handle inbound and outbound reservations inquiries with professionalism warmth and accuracy
• Guide guests and travel advisors through voyage options itineraries and the booking process
• Maintain complete and accurate booking records and communicate reservation details clearly
• Coordinate with internal teams to ensure a seamless pre-voyage guest experience
• Uphold the highest standards of discretion responsiveness and service excellence on every interaction

The Ideal Candidate

• 2 to 5 years of experience in luxury travel reservations cruise line reservations boutique hotel front office or a premium client-facing hospitality role
• Experience working with ultra-high-net-worth clients or travel advisors in a luxury environment
• Exceptional written and verbal communication skills every interaction reflects the brand
• Polished professional and warm with a natural instinct for anticipating guest needs
• Detail-oriented and organized with the ability to manage multiple reservations simultaneously
• Proficiency with reservations systems or booking platforms is a plus
• Multilingual candidates are warmly encouraged to apply Spanish French German Portuguese or other languages are a significant asset
• A genuine enthusiasm for luxury travel and the world of yachting