Research Coordinator

The Research Coordinator Digital Platforms & Engagement supports the operational digital and communications functions of research and global health programs. Working closely with the FAST-TB Coordinating Center Administrative Director and Program Manager the role contributes to the management of digital platforms stakeholder engagement activities and research support functions.

The position serves as a coordination point between technical teams communications functions and external stakeholders supporting the maintenance and improvement of digital knowledge-sharing platforms data visualization tools and program communications. The role combines platform coordination content management data support and stakeholder engagement within a collaborative research environment.

MAJOR RESPONSIBILITIES:

Digital Platform Coordination and Management

Coordinate the design organization and maintenance of SharePoint or similar knowledge-sharing platforms
Manage user onboarding permissions access controls and membership tracking for platform users
Maintain document libraries resource repositories collaborative spaces and structured content systems
Monitor platform functionality and user experience identifying and escalating technical issues as needed
Coordinate updates improvements and documentation of platform workflows and governance processes
Collaborate with IT and/or technical teams on system maintenance integrations and platform enhancements on a regular basis.
Ensure organization version control and consistency of digital content and shared resources

Data Management and Reporting

Develop and maintain dashboards and visual reports using Power BI or similar tools
Compile organize and maintain data for reporting and analysis purposes
Prepare routine progress updates summaries and reporting materials for internal and external stakeholders
Maintain data documentation and reporting standards to ensure consistency across program outputs
Generate visualizations and summaries to support program monitoring engagement tracking and decision-making

Communications and Stakeholder Engagement

Coordinate preparation and dissemination of program communications including newsletters announcements updates and meeting summaries
Maintain external-facing digital content and ensure information is current accurate and accessible
Enhance current existing external website pages and interactive content to increase reach and activity across stakeholders and TB key experts

Coordinate meetings webinars workshops and stakeholder engagement activities
Prepare summaries presentations and communications materials for internal and external audiences
Engage with partners collaborators and stakeholders to facilitate communication and strengthen participation across programs
Update program contact lists and affiliations as needed

CULTURAL REQUIREMENTS:

Trust
o Must operate with integrity and accountability
o Deliver high-quality work aligned with assigned objectives
o Be a dependable member of the team

Teamwork
o Work collaboratively across technical and operational teams
o Treat all stakeholders with respect and professionalism
o Be adaptable in a dynamic work environment

Communication
o Communicates clearly with internal and external stakeholders
o Listens actively and ensures understanding
o Shares information accurately and appropriately

QUALIFICATIONS/SKILLS AND KNOWLEDGE REQUIREMENTS:

Bachelors degree in public health communications information systems data science life sciences or related field required; Masters degree preferred
5 years of relevant experience in research coordination digital platforms communications or data support
Demonstrated experience managing an external-facing website including content updates back-end administration and working knowledge of WordPress or a comparable content management system

Experience with SharePoint or similar document management systems required
Experience with data visualization tools (e.g. Power BI or equivalent) preferred
Strong organizational and coordination skills with ability to manage multiple priorities
Strong written and verbal communication skills in English Experience working in academic research global health or USG donor-funded programs preferred
Ability to work independently and as part of a multidisciplinary team
Strong attention to detail and problem-solving skills
Proficiency in Microsoft Office 365 tools (Word Excel PowerPoint Outlook Teams)
Experience with digital engagement platforms or virtual collaboration tools for distributed teams
Willingness to travel domestically or internationally as required

Graphic Design Experience is a plus

This job description is a summary of the general nature and level of work performed. It is not an exhaustive list of responsibilities. The organization reserves the right to modify this description as needed.