Remote Reservations & Guest Support Specialist
Raleigh, WV - USA
Job Summary
Were seeking individuals with strong people skills to help travelers navigate vacation options and reservation details.
Rather than working from a traditional office or call center youll work remotely while developing your knowledge of travel products destinations and reservation systems.
In this role you may:
- Answer questions from prospective and existing clients
- Assist travelers in comparing vacation options
- Coordinate hotel resort cruise and activity reservations
- Review reservation information for accuracy
- Communicate important travel information to clients
- Follow up with travelers when needed
Ideal candidates are:
- Friendly and professional communicators
- Comfortable using email and web-based platforms
- Able to manage multiple conversations and details
- Self-motivated and dependable
- Interested in travel and customer service
Previous reservation or travel experience is helpful but not required. Comprehensive training and continued support are available.
Basic Requirements:
- Applicants must reside in the United States United Kingdom Australia or Latin America
- Access to a computer or smartphone