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Remote Customer Service Representative

PedrosVacations


Job Location:

Charlotte, NC - USA

Monthly Salary: Not provided by the employer
Posted: 28 October 2026 (14 hours ago)
Application Deadline: 25 January 2027
Vacancies: 1 Vacancy

Job Summary

Remote Customer Service Representative

Work From Home Flexible Schedule Training Provided

Were looking for reliable service-focused individuals to assist clients with questions scheduling updates reservations and general coordination in a remote environment.

As a Remote Customer Service Representative youll help clients stay informed keep important details organized and support planning needs involving confirmations accommodations transportation activities or itinerary information when applicable.

Previous experience is not required. Training and ongoing support are provided.

What Youll Handle
  • Respond to client questions and service requests
  • Provide updates and next-step information
  • Coordinate schedules reservations and confirmations
  • Follow up on pending requests or missing details
  • Assist with routine changes or adjustments
  • Research information when needed
  • Maintain accurate client records
  • Help keep planning details organized
What Were Looking For
  • Strong written and verbal communication
  • Good organization and attention to detail
  • Reliable follow-through
  • Ability to manage multiple requests
  • Comfort working independently
  • Familiarity with email and online systems
  • Professional client-focused attitude
  • Willingness to learn new tools and processes

Experience in customer service hospitality reservations scheduling administration retail or client support can be helpful but it is not required.

What You Can Expect
  • Fully remote work
  • Flexible scheduling
  • Structured training
  • Ongoing support and resources
  • Access to digital tools
  • Opportunities to build customer-service and travel-coordination skills
Eligibility

Applicants must be located in:

United States United Kingdom Mexico Spain Australia Select LATAM regions

Next Step

Selected applicants will be invited to a live interview to review the position compensation structure training support and next steps.

Apply

If youre dependable organized and enjoy helping clients stay informed and supported submit your application today to be considered.