Employment Type:

Shift:

Description:

Remote based opportunity
Contingent role - not benefit eligible

Cornerstone LMS experience a plus

Functional Role (not inclusive of titles or advancement career progression)

This rolesupports the creation organization and lifecycle management of HR knowledge content. This role plays a key part in capturing subject matter expertise developing user-friendly knowledge articles and ensuring content is optimized for discoverability within platforms like Workday Help. The consultant will work closely with HR Centers of Excellence (CoEs) LMS teams and Communications to ensure content is accurate engaging and aligned with Trinity Healths standards.

Knowledge Article Management

• Manage and maintain knowledge articles within Workday Help and other platforms.
• Ensure content is properly tagged categorized and optimized for searchability.
• Monitor and update articles to reflect changes in policies procedures and organizational needs.

Research & Content Gathering

• Collaborate with HR subject matter experts (SMEs) and CoEs to gather accurate information.
• Document HR processes policies and procedures in a clear and structured format.

Content Drafting & Structuring

• Write clear concise and user-friendly articles guides and FAQs using plain language.
• Structure content to enhance readability and accessibility for a diverse audience.

Content Standardization

• Apply consistent formatting tone and structure across all knowledge assets.

Multimedia Integration

• Develop and incorporate multimedia assets such as PowerPoint-based videos and SundaySky content.
• Collaborate with design and video teams to enhance content engagement.

Training & Communication Support

• Support the creation of training materials and learning resources.
• Partner with the Communications team to ensure alignment with Trinity Healths communication standards.

Content Lifecycle Management

• Oversee the full lifecycle of content: creation review approval publishing and retirement.
• Conduct regular audits to ensure content remains current relevant and accurate.

Minimum Qualifications

Bachelors degree in communications Knowledge Management or related field.

3-5 years of experience in knowledge management HR communications. or content development

Experience managing content in Workday Help ServiceNow or similar knowledge platforms.

Familiarity with LMS tools and content lifecycle best practices.

Experience with multimedia tools (e.g. PowerPoint SundaySky video editing software).

Additional Qualifications (nice to have)

Experience in a healthcare or HR environment.

Knowledge of adult learning principles and instructional design.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.