Remote Chat & Email Support Representative
Job Location:
Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
Yesterday
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description: Remote Chat & Email Support Representative at Perkins Coie LLP
Job Responsibilities:
- Provide prompt and professional chat and email support to clients
- Resolve customer inquiries and issues in a timely manner
- Assist with troubleshooting technical problems related to the firms services
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to improve overall customer satisfaction
Essential Qualifications:
- Excellent written communication skills
- Strong customer service orientation
- Ability to multitask and prioritize workload
- Proficiency in using chat and email support tools
Desired Experience:
Minimum 1 year of experience in a customer support role
Salary & Benefits:
Salary Range: $30 - $40 per hour
Health insurance dental and vision coverage
401(k) retirement plan
Paid time off and holidays
Opportunity for career growth and development
