Remodeling Service Manager

Mad City Windows & Baths a Renuity Company

Remodeling Service Manager

Earn up to $60000/yr

Mad City Windows & Baths a proud company of the Renuity family where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America we are on a mission to revolutionize home improvementmaking it faster easier and stress-free. We are helping homeowners create spaces they love without the hassle. With expert teams across 36 states and growing theres likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And were just getting started!

What We Offer

• Competitive salary of $55k - $60k/yr

• Comprehensive benefits including medical dental and vision

• Consistent schedules and professional growth opportunities

• A respectful forward-thinking work culture

About the Role

In this position you will:

• Take calls from customers to diagnose service issues on replacement windows & doors bath & shower remodels or cabinet refacing projects.

• Create detailed service tickets and parts lists.

• Order track and keep reports on all service parts.

• Schedule servicing appointments.

• Communicate with Field Managers and Service Technicians for proper follow up on field issues.

• Keep employees up to date on new or old product issues.

Key Qualifications

• Previous Remodeling Construction or Carpentry experience required

• Experience working with customers to solve problems

• Excellent communication skills

• Ability to multi-task in a fast-paced environment

• Basic computer skills

About Renuity
Renuity headquartered in Charlotte NC is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust innovation and customer-first service.
To learn more visit Renuitys About Us page.

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact

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Required Experience:

Manager