Registered Nurse RN Triage Coordinator Michigan Heart

POSITION PURPOSE

• Registered Nurse Nurse Coordinator for Michigan Hearts Triage department.

• This position is a Full-Time scheduled 40 hours per week on the day shift. (6:30 a.m. to 3 p.m. or 7:30 a.m. to 4 p.m.) No Weekends Holidays Nights or On-Call.

• Position is full-onsite at Trinity Health Ann Arbor with occasional travel to other SEMI locations.

• Leading a team of 20 nurses and medical secretaries the Nurse Coordinator assumes delegated accountability from the Nurse Manager for operations scheduling and staffing for a specified period. The Nurse Coordinator demonstrates proficiency in working with complex patients according to the units scope of practice and serves as a unit resource and leader. He/she demonstrates communication and conflict resolution skills for staff. Role model for Relationship Based Care.

• Michigan Heart at Trinity Health Ann Arbor is a leading cardiovascular program providing comprehensive heart and vascular care including advanced diagnostics interventional cardiology electrophysiology and cardiac surgery. The team is known for its collaborative patient-centered approach and strong reputation for high-quality outcomes across Southeast Michigan.

MINIUMUM QUALIFICATIONS

• Licensure: Current Michigan RN License

• Education: Graduation from accredited nursing program with a Bachelor of Science degree in Nursing

• Experience: Three or more years of progressive Clinical Nursing experience in Cardiovascular health.

WHAT YOU WILL DO

• Ensures the availability access and timeliness of Triage services in order to optimize quality of care coordination and patient.

• Utilizes advanced training and education to provide complex nursing care/specialty care.

• Serves as a nurse leader by assisting management team with hiring motivating and engaging clinical staff.

• Identifies and targets at-risk patients who require extensive care to improve health outcomes.

• May conduct visits at all Michigan Heart sites including Ann Arbor Livingston Canton Chelsea and Livonia.

• Collaborates with office leadership on the development and review of office/program clinical workflows to meet the needs of the patient population.

• Supports the development of divisional clinical protocols.

• Develops and leads quality initiatives and performance improvement projects specific to the patient population practice or division/specialty.

• Assists in identifying issues and provides solution suggestions.

• Serves as a team leader in the absence of a manager and may support management duties.

• Performs/Assists with any projects pilots initiatives or duties as assigned and works within scope of RN licensure.

• Works with patients providers and caregivers to identify possible barriers to care and systematically helps to break down barriers (i.e. Financial transportation language etc.).

• Facilitates as necessary timeliness of appointments; works continuously to reduce the intervals between time of abnormal results diagnosis and treatment.

• Provides and/or facilitates clinical and emotional support education and resources to patients and their families.

• Facilitate tests for patients; Prepare patient office records for patient appointments

• Post Procedure follow up.

POSITION BENEFITS AND HIGHLIGHTS

• Competitive compensation.

• Full benefits package including Medical Dental Vision PTO Life Insurance Short and Long-term Disability.

• Benefits effective Day One! No waiting periods.

• Retirement savings plan with employer match.

• Opportunity for growth and advancement throughout Trinity Health

• Tuition Reimbursement

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.