Registered Nurse Care Coordinator
Nashville, TN - USA
Job Summary
The Surgical Specialty Clinic / Care Coordinator applies advanced clinical knowledge and judgement to deliver high-quality and evidence-based care to veterans and their families. This role includes completing assessments and ensuring accurate documentation in electronic health record in accordance to established policies and procedures.
RN NG57 pay scale
Note to VA Employees: Grades and steps will be unaffected by this change but could result in a change to your current salary due to different pay scales.
The Surgical Care Coordinator (SCC) is a vital member of the Surgical Specialty Service responsible for coordinating safe timely and patient-centered perioperative care for Veterans undergoing surgical procedures. The SCC ensures readiness for surgery collaborates across multidisciplinary teams and guides Veterans throughout the pre-operative and post-operative process. The Surgical Care Coordinator provides direct operational support to surgical specialty clinics ensuring smooth daily flow safe patient care and consistent communication across teams. Responsibilities include: Cross-coverage for high-volume or understaffed surgical clinics collaborating with nurse managers to stabilize clinic workloads coordinating with clinic LPNs and RNs to maintain efficient patient movement reinforce coverage plans and minimize clinic flow disruptions. The Care Coordinator Registered Nurse (RN) is responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assesses plans implements and evaluates care based on age specific components. Assumes responsibility for the coordination of care focused on patient education self-management and customer satisfaction throughout the continuum of care. Follows procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team. Core elements of performance include knowledge and active participation in the unit/program level quality improvement process and initiatives as well as customer service include but are not limited to
- Providing competent evidence-based care to assigned patients.
- Provides patient management care coordination and discharge/disposition planning for inpatient and outpatient settings.
- The Care Coordinator assists Veterans family members and caregivers with receiving the most appropriate options and services to meet their complex health care needs. This includes but is not limited to acute chronic multiple complex catastrophic or life-threatening illnesses; combat stress residuals of traumatic brain injury; community adjustment; addictions and other health problems.
- Coordinates care with multiple providers across all levels and sites of care. Coordination also includes assuring services interface within the Veterans Affairs (VA) and community programs to provide continuity of care to patients.
- Addresses psychosocial as well as nursing and medical needs of patients and their families/caregivers through participation with the interdisciplinary care team.
- Coordinates and expedites care from diagnosis to treatment.
- Analyzes and manages laboratory and radiology results and provides information to the providers.
- Utilizes databases to provide population management to track patient care through all episodes of care.
- Evaluates care and outcomes to ensure timely and appropriate provision of services.
- Advocates for holistic care through patient/family education and provider interaction and implements an educational plan to meet the patient care needs.
- Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others.
- Evaluates practice in an ongoing process based on best evidence.
- Provides peers with informal constructive feedback for improvement.
- Fosters a safe and supportive environment conducive to the professional development of healthcare professionals.
- Contributes professional nursing perspective in discussions with the interdisciplinary team.
- Partners with others to effect change and produce optimal outcomes.
- Supports colleagues through knowledge sharing to provide safe quality nursing care.
- Shares educational findings experiences and ideas with peers.
- Questions clinical practices for the purpose of providing evidence-based care.
- Participates in activities and strategies to sustain an evidence-based-practice culture.
- Other duties as assigned.
Pay: Competitive salary regular salary increases potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave 13 days of sick leave 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
Work Schedule: Based on the needs of the service
Telework: Ad Hoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
- U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
- Selective Service Registration is required for males born after 12/31/1959.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Must pass pre-employment physical evaluation/examination.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- You may be required to serve a probationary period.
- Complete all application requirements detailed in the Required Documents section of this announcement.
Basic Requirements:
- English Language Proficiency. In accordance with 38 U.S.C. 7403(f) no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
- Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a masters level bridge program in nursing who have completed coursework equivalent to a bachelors level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005 Appendix G6); OR In cases of graduates of foreign schools of professional nursing possession of a current full active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
- Current full active and unrestricted registration as a graduate professional nurse in a State Territory or Commonwealth (i.e. Puerto Rico) of the United States or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements but do not possess the required licensure may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.)
Grade Determinations: The following Scope Education and Dimension criteria must be met in determining the grade assignment of candidates and if appropriate the level within a grade. The Dimension requirements (Practice Veteran/Patient Driven Care Leadership Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: I Level I
Reference: For more information on this qualification standard please visit Requirements: You must be able to perform work that requires regular and recurrent bending lifting 30 pounds or more stooping climbing twisting and/or bending standing and/or walking almost constantly during the course of the day reaching above the shoulder stretching and similar activities supporting various weights; walking and standing for 8 hours; frequent pushing medication carts wheelchairs litters beds; use of fingers both hands and both legs; emotional stability (you must be able to care for Veterans with various medical and psychiatric illnesses who at times may exhibit unpredictable behavior and may have the potential to be physically or verbally assaultive); near vision correctable at 13 to 16 / far vision correctable in one eye to 20/50 and to 20/100 in the other / both eyes required with ability to distinguish basic colors; hearing aid permitted in order to sufficiently hear various alarms and respond immediately
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38 and are not covered by the Schedule A excepted appointment authority.
If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC