RegiStar Student Guides-SW
Job Location:
Delaware, OH - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
RegiStar Student Guides-Student Worker
Number of positions available:8
Purpose/Objective of the Role:
As a RegiStar Student Guide you are the welcoming face and knowledgeable peer resource on behalf of the Registrars Office. Your primary focus is helping fellow students navigate registration academic policies Degree Audit and the administrative practicalities of being a student via front-desk phone and email addition to peer guidance you will assist faculty staff alums and visitors while supporting key administrative operations.
Tasks & Responsibilities:
- Guide & Empower Peers: Serve as a frontline guide helping your fellow students understand and resolve common issues related to registration academic records and graduation.
- Deliver Multi-Channel Service: Respond to inquiries warmly and accurately via front-desk walk-ins phone calls and email to direct students and other campus community members to the best resources to meet their needs.
- Contribute to a Seamless Experience: Assist with essential office tasks such as reviewing documents and processing student requests to ensure all administrative processes run smoothly for students.
- Collaborate on Special Projects: Contribute to initiatives that directly enhance the student experience such as auditing web guides testing new portal features or researching campus needs.
Qualifications/Skills:
- Compassion & Active Listening: A genuine desire to help peers navigate academic processes with patience and care.
- Clear Communication: Ability to translate complex policies and procedures in a simple straightforward and friendly way.
- Courtesy & Professionalism: Commitment to maintaining strict confidentiality regarding student records (FERPA compliance) while representing the University with integrity maturity and poise.
- Curiosity & Problem-Solving: A curious and proactive approach to understanding challenges and developing new solutions.
Potential Future Career Benefit:This role offers hands-on experience in administrative operations customer relationship management and data privacy compliance. You will build highly marketable skills in peer mentorship conflict resolution and project coordination - ideal preparation for careers in higher education management human resources or public administration.
NOTE: Employment sponsorship is not available for this position. Applicants must be currently authorized to work in the United States.
Application Instructions:
- Complete the ADP application by selecting Apply button and answer all questions.
- Supervisor: Lee Richards
- Commitment: 3-9 hours per week minimum wage
- Term: Full Academic Year (Fall & Spring) temporary part-time position
About Company
Recognized in "Colleges That Change Lives," Ohio Wesleyan was founded in 1842 with a commitment to liberal arts education, diversity, and service. Students come from across the US and more than 25 countries. Every student has guaranteed opportunities for mentored research, travel, and ... View more
