Regional Long Term Care Ombudsperson (40 Hour)
Stamford, CT - USA
Job Summary
- LOCATION:Stamford CT
- POSITION NUMBER:
- SCHEDULE: Full-time 40 hours per week Monday - FridayHybrid
- The Regional Long Term Care Ombudsperson will be required to travel throughout the state
WHAT WE CAN OFFER YOU
- Visit ourState Employee Benefits Overview page!
- Professional growth and development opportunities
- A healthy work/life balance to all employees
- This position will be accountable for providing advocacy services to represent the interests of and resolve problems for residents of long-term care facilities and serve as a focal point for advocacy related to long term services and supports and quality of care on behalf of individuals receiving long term services and supports.
- Provide leadership on aging and disability issues statewide;
- Provide and coordinate aging and disability programs and services in the areas of employment education independent living accessibility and advocacy;
- Advocate for the rights of Connecticut residents with disabilities and older adults;
- Serve as a resource on aging and disability issues at the state level.
FOR ASSISTANCE IN APPLYING:
Check out our Applicant Tips on How to Apply! Need more resources Visit our Applicant Toolkit for additional support throughout the recruitment process.
BEFORE YOU APPLY:
- Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening unless otherwise specified.
- Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification the institution must be accredited. If the institution of higher learning is located outside of the U.S. you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
- Resume Policy: Per Public Act 21-69 resumes are not accepted during the initial application process. As the recruitment process progresses candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter resume transcripts diplomas performance reviews attendance records supervisory references licensure etc. at the request and discretion of the hiring agency.
- Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
- Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing .
- Salary Calculations: For current state employees salary calculations are not necessarily comparable from one of the three branches of state government (i.e. Executive Legislative Judicial) to the other.
- Note: The only way to apply to this posting is via the Apply or Apply Online buttons on the official State of Connecticut Online Employment Center job posting.
AFTER YOU APPLY:
- Some email providers may experience delays or issues delivering messages. To avoid missing important updatessuch as referral questionnaires or interview scheduling linksplease check your Personal Status Board regularly.
- For added convenience you can also enable text (SMS) notifications. To do this log in to your Personal Status Board and select Update My Contact Information.
- Referral Questions: This posting may require completion of additional Referral Questions (RQs) which must be completed by the questionnaires expiration date. If requested RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
- Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare review this helpful Interview Preparation Guide to make the best impression!
- Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
- The immediate vacancy is listed above however applications to this recruitment may be used for future vacancies in this job class.
- Note: This position will be filled in accordance with contractual language reemployment SEBAC transfer promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees available at employer may participate inE-Verify and will provide the federal government with your Form I-9 information to confirm work authorization.
QUESTIONS WERE HERE TO HELP:
Due to high volume we are unable to confirm receipt or provide status updates directly. For recruitment updates please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process reach out to Anamaria Giangarra at
Join the State of Connecticut and take your next career step with confidence!
- Provides regional advocacy services for residents of long term care facilities in accordance with policies established by agency and State Long Term Care Ombudsperson;
- Identifies investigates and resolves complaints made by or on behalf of residents of long term care facilities;
- Advocates on behalf of long term care residents to resolve problems;
- Represents residents interests before governmental agencies and legislature in consultation with State Long Term Care Ombudsperson;
- Seeks administrative legal and other remedies to protect residents interests;
- Analyzes comments on monitors and supports public participation in development and implementation of federal state and local laws related to long term care services;
- Directs activities of regional volunteer resident advocate program;
- Recruits trains assigns and supervises volunteer staff;
- Speaks before groups regarding volunteer services and program goals and objectives;
- Prepares and conducts public education programs and in-service training program for resident care staff;
- Maintains relationships with agencies which can assist residents;
- Supports development of resident and family councils;
- Directs or performs collection management and analysis of program data and information to identify trends in residents needs and issues where broader statewide program initiatives advocacy or management are needed;
- Completes written evaluations of all cases; maintains records;
- Generates reports;
- Performs related duties as required.
- Knowledge of
- the aging process;
- and ability to apply relevant state and federal laws statutes and regulations;
- problems of the aged and/or disabled residing in community and long term care facilities;
- community resources and agencies dealing with problems of the elderly and disabled;
- training methods and techniques;
- volunteer management theory;
- public relations principles and practices;
- Considerable
- interpersonal skills;
- oral and written communication skills;
- Ability to
- negotiate problem resolutions for clients and assist clients to speak for their own interests;
- recruit select train supervise and support volunteers and evaluate staff and volunteer performance;
- coordinate activities of a regional program;
- identify trends in client needs through review of program data and identify issues where broader program initiatives and advocacy are needed;
- provide training and technical assistance;
- Supervisory ability.
- College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelors degree.
- A Masters degree in counseling gerontology nursing or social work may be substituted for one (1) additional year of the General Experience.
- Experience in community based long term services and support for older adults and persons with disabilities
- Experience in person centered care planning
- Experience with Level of Care advocacy and least restrictive environment
- Experience with Level of Care and Skilled Nursing Home discharge advocacy
- Experience with complaint investigation
- Experience gathering and analyzing information and developing person-centered resolutions.
- Experience working independently while managing a geographic region balancing competing priorities and coordinating responses to incidents and requests
- Experience with appeals and administrative hearings
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women minorities and persons with disabilities.
About Company
CT Board of Regents (BOR) & Charter Oak State College Careers Thank you for visiting our BOR-Charter Oak Career Page! We value our employees and are often looking to add new talent to our team. We offer many opportunities for our employees to contribute and stand out as part of our co ... View more