Regional Learning Manager , Grocery Shared Field
Vernon, NY - USA
Department:
Job Summary
Key job responsibilities
Drive site performance through deep analysis of metrics providing actionable insights and solutions to leadership teams
Lead and optimize new hire onboarding processes including trainer program management and training delivery
Develop and implement learning strategies to improve operational efficiency and associate development
Partner with senior leadership to drive performance improvements through data-driven decisions
Monitor and enhance training effectiveness across multiple processes and roles
Provide coaching and mentorship to site leadership on learning and development best practices
Develop reporting mechanisms that measure the effectiveness of training to aid in assurance and process improvement.
Maintain close relationships with internal and external stakeholders understanding our highest priority execution pain-points and opportunities which will translate into learning solutions that improve performance
Demonstrate excellent people management and learning facilitation skills.
Work cross functionally across both Grocery Fulfillment Centers and Sub Same Day-Grocery stations.
A day in the life
As a Learning Regional Manager within our Worldwide Grocery Learning team your typical day will include analysing performance metrics leading Weekly Business Reviews and meeting with site leadership to drive grocery-specific improvements. Youll spend time coaching managers and supervisors auditing new hire orientations and ensuring ambassador programs run smoothly across multiple locations. Regular collaboration with your NA-based L&D colleagues and manager will keep our initiatives aligned globally. The role will require frequent travel between both types of sites and youll often find yourself problem-solving with stakeholders at all levels to enhance learning initiatives and site performance.
About the team
You will be joining a dynamic team that supports Amazon Fresh FCs and SSD-G sites in NA. Were a close-knit group of Learning professionals each bringing unique insights to our shared mission of developing talent and driving operational excellence in grocery operations.
Our team collaborates everyday tackling similar challenges. We regularly share best practices work on cross-market initiatives and support each others success through weekly touch points and collaborative problem-solving.
- Bachelors degree or equivalent
- Experience focused on Adult Learning Theory including 1) virtual training facilitation and dealing with remote teams and 2) delivering Soft Skills Technology Skills and/or Technical or other Systems training
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience in FCs field Ops settings
- The ability to work in fast-paced ambiguous environments adapting quickly to changing circumstances processes and priorities
- Ability to influence leaders at all levels to understand their role in employee development and help build their skills.
- Experience in change management and process improvement activities designing scalable solutions and implementing quickly
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Simi Valley - 72600.00 - 103100.00 USD annually
USA CA Vernon - 72600.00 - 103100.00 USD annually
Required Experience:
Manager
About Company
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