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Regional Intake Director

State Of Maryland


Job Location:

Baltimore, MD - USA

Yearly Salary: USD 87253 - 137603
Posted: 6 September 2026 (7 days ago)
Application Deadline: 4 December 2026
Vacancies: 1 Vacancy

Job Summary

Introduction

This Management Service position serves at the AppointingAuthoritys pleasure.

A resume must accompany your application.

The DJS Office ofIntake and Pre-Adjudication Services and Reform contains the statewideintake pre-court and pre-adjudication services operations for five (5)regions and thirty-three (33) field offices across Maryland and is responsiblefor statewide reform and equity operations at the initial decision point of thejuvenile justice system as well as managing and monitoring a uniform statewideapproach for the review of intake complaints and ensuring appropriateassessments and reviews are conducted to promote the best interests of thechild and public safety.

GRADE
20
LOCATION OF POSITION

DJS/Community Services
Intake and Pre-Adjudication ServicesUnit
Baltimore MD 21202 (Baltimore City)

Main Purpose of Job

Join Us in Making a Difference atDJS!

The Maryland Department of JuvenileServices (DJS) is dedicated to transforming young lives creating safercommunities and fostering equitable systems. We are seeking passionateindividuals for the role of Regional IntakeDirector (Program Manager II)so come join our team and make a meaningful impact on youth and the communityat DJS!

Themain purpose of this position is to administer Intake and Pre-AdjudicationServices manage staff and other resources and ensure that the goals andobjectives of the Department are carried out within the region. The incumbentprovides leadership to supervisory and intake staff who deliver services tojuveniles referred by law enforcement citizens local education and communityagencies while ensuring compliance with State and Federal laws regulationscollective bargaining agreements and Departmental policies and position also leads and manages Departmental Reform at the initialdecision point for the agency oversees regional intake operations and caseoutcomes and works closely with judges/magistrates law enforcement stateattorneys youth attorneys local education agencies and other state humanservice agencies to ensure intake complaints are processed according to legalrequirements.

Somekey responsibilities of this position may include but are not limited to thefollowing:
  • Planning organizing and evaluating the overall management of the Regions Intake and Pre-Adjudication Operations including developing short- and long-range plans goals and objectives; establishing procedures priorities standards and deadlines; and ensuring operations accomplish Departmental goals
  • Directing regional Intake and Pre-Adjudication community programs and services including Child In Need of Supervision (CINS) Pre-Court supervision Pre-Adjudication continued case management integrated case management services somatic mental health and substance abuse assessment and services educational services and diversion programs
  • Managing intake processes and programs to ensure compliance with State and Federal laws regulations Departmental policies and procedures and accepted professional standards and best practices; evaluating program effectiveness and taking corrective action as necessary
  • Providing leadership and direction for regional staff including recruitment selection assignment performance evaluations mitigating conferences disciplinary actions and separations workload management staff coverage and overtime expenses
  • Managing the development of youth- and family-focused approaches continued case management models and a regional continuum of care to address youth and family needs provide prevention and diversion services reduce future re-offending and promote public safety
  • Managing secure detention decisions and the use of appropriate objective tools including IDT and DRAI in accordance with statute the Departments risk scoring instrument and State and Federal guidelines
  • Managing community outreach program development and regional partnerships establishing collaborative working relationships with the courts juvenile services stakeholders service agencies law enforcement States Attorneys Office youths counsel and the community
  • Managing intake and pre-court data collection computerized automated systems accounting and budgeting procurement personnel processes and strategic planning ensuring information is accurate timely and useful and that regional resources support operations
  • Developing and implementing approaches for managing complaints received by the Department adhering to Maryland State laws and regulations and utilizing national best practices
  • Collaborating with agency staff other State agencies law enforcement courts and other stakeholders to identify and create programs initiatives products and services that improve Departmental operations enhance services to youth improve staff performance efficiency and ensure public safety
  • Managing the implementation of Departmental reforms and new initiatives monitoring progress toward regional objectives and goals collecting and evaluating data and implementing improved practices and procedures
  • Managing special projects and initiatives; representing the Department at meetings conferences and other forums; supporting the principles of the Juvenile Detention Alternative Initiative (JDAI); and contributing to Department programs
  • Managing assessments and reviews to prioritize the best interest of the child family and public safety monitoring program service providers identifying additional resources and diversion services and ensuring proper implementation and impact of initiatives
  • Managing OTJ training and required certification of staff with the Maryland Police Correctional Training Commission (MPCTC) and ensuring staff maintain required certification

This position offers a hybrid telework schedule with occasional statewide travel asneeded.

MINIMUM QUALIFICATIONS

Education: A Bachelors degree from an accreditedcollege or university.

Experience: Seven (7) years of progressively responsible experience injuvenile justice youth-serving human services or related programs orinitiatives including at least three (3) years of supervisory or managerialexperience. Experience must include managing or supporting program oroperational planning; implementing policies procedures or initiatives;coordinating with internal and external stakeholders; and using data orperformance information to evaluate programs improve operations or supportoutcomes.

Note: A Mastersdegree in a related field may substitute for two (2) years of the requiredgeneral experience.

DESIRED OR PREFERRED QUALIFICATIONS

The preferred candidate for this position may possess any of the following:
  • Bachelors degree (or higher) in public administration social work criminal justice education public policy or a closely related field
  • Experience leading system-level reform organizational change or program improvement initiatives using data performance metrics or objective decision-making tools to evaluate effectiveness identify trends or disparities and achieve measurable improvements in service delivery operational efficiency youth outcomes or public safety
  • Experience managing juvenile intake pre-adjudication diversion detention alternatives or pre-court operations with knowledge of applicable laws regulations and practices
  • Experience developing and sustaining regional or community-based service continuums including diversion prevention behavioral health educational or case management services that address the needs of youth and families
  • Experience establishing and maintaining cross-agency partnerships with courts legal stakeholders law enforcement State and local agencies service providers and community organizations to coordinate services and address complex system or operational issues

SELECTION PROCESS
Please make sure that you provide sufficient information on your completed application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Candidates will remain on the certified eligible list for one (1) year. The resulting certified eligible list from this recruitment may be used to fill similar positions of the same classification in this or other State agencies.
EXAMINATION PROCESS
The assessment will involve a rating of your application based on your education training and/or experience as it relates to the positions requirements. Therefore it is essential that you provide complete and accurate information on your application. Incomplete applications will not be accepted. Please report all relevant experience and education. For education obtained outside the U.S. you will be required to provide proof of equivalent American education as determined by a Foreign Credential Evaluation Service at the time of hire.

Please complete the supplemental questionnaire if applicable. They will be used when rating applications. Please note that your answers on the supplemental questionnaire must correspond to the information provided on your completed application to receive credit. Missing or incomplete supplemental questionnaires may impact the overall rating of your completed application.

If you are a Veteran applying for this position please submit your DD 214 Long Form with your completed application to receive proper credit.
BENEFITS
FURTHER INSTRUCTIONS
The online application process is STRONGLY recommended. However if you are unable to apply online you may submit a completed paper application and supplemental questionnaire responses via email or fax to the addresses provided below. If using fax or regular mail ensure each page includes your First and Last Name the Recruitment Number (located at the top of the posting) and the last four digits of your SS#. Paper application materials must be received by 5:00 PM on the closing date for the recruitment. Applications received after this time or those with incorrect forms will not be accepted. Postmarks will not be considered.

Maryland Department of Juvenile Services
OHR-Recruitment & Examination Unit
217 E. Redwood Street
Baltimore MD 21202
Attn: Recruitment# 26-
Fax number
TTY Users: call via Maryland Relay

If you are having difficulty with your user account or have general questions about the online application system please contact the Maryland Department of Budget and Management Recruitment and Examination Division at or .

Should additional information regarding this recruitment be required please contact the Maryland Department of Juvenile Services Recruitment and Examination Unit at . Include the Recruitment Title/Number that is located at the top of the bulletin.

As an equal-opportunity employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity.

DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments.

Bilingual applicants and people with disabilities are welcome to apply for all recruitments.

Candidates with lived experience relating to the criminal/juvenile legal system are encouraged to apply.

We welcome experienced professionals transitioning from federal service to explore rewarding career opportunities.

Required Experience:

Director


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