Regional Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is seeking a Regional Field Service Technician Water Treatment (Municipal) to support customers across the U.S. and Canada through the installation startup troubleshooting maintenance and service of advanced municipal water treatment systems.

In this role youll work directly with customers in the field to help ensure critical water and wastewater systems operate safely efficiently and reliably. This is an excellent opportunity for a hands-on technician who enjoys travel problem-solving and working with complex electrical and control systems.

What Your Day Will Look Like as a Regional Field Service Technician

As a Regional Field Service Technician youll travel to customer sites to support the installation commissioning troubleshooting repair and preventative maintenance of municipal water treatment equipment and systems.

This role works with a variety of advanced mechanical electrical and control systems and requires a strong technical background customer-focused communication and the ability to work independently in the field. Youll collaborate closely with customers project teams and internal support groups to help deliver safe and successful project outcomes.

A typical work week includes travel on Monday and Friday with field service work performed Tuesday through Thursday at customer locations throughout the U.S. and Canada.

Benefits for Regional Field Service Technicians

• Four (4) weeks of Paid Time Off (PTO)

• Health Dental and Vision insurance

• Retirement and investment savings programs

• Career growth and professional development opportunities

• Company wellness recognition and employee discount programs

• Paid volunteer opportunities through Xylem Watermark

At Xylem our Total Rewards Program goes beyond compensation by supporting your career development well-being and long-term success. If you enjoy solving technical challenges working directly with customers and making an impact in the water industry we encourage you to apply.

What Were Looking For in a Regional Field Service Technician

• Experience servicing and troubleshooting electrical and mechanical systems in industrial or municipal environments

• Experience with low- and medium-voltage power distribution equipment VFDs conduit grounding and three-phase electrical systems

• Familiarity with PLCs HMIs SCADA systems network troubleshooting and controls systems

• Ability to read and interpret Process & Instrumentation Drawings (P&IDs) electrical drawings and system layouts

• Experience with instrumentation such as flow meters pressure transmitters level transmitters and temperature sensors

• Strong troubleshooting and root-cause analysis skills

• Ability to perform equipment startup commissioning functional testing and preventative maintenance

• Comfortable conducting customer training sessions and communicating technical information clearly

• Strong written and verbal communication skills

• Ability to work independently while managing multiple customer locations and priorities

• Commitment to safety and adherence to Environmental Safety & Health (ESH) policies

• Green Belt Certification preferred (or willingness to obtain)

• Experience with ServiceMax is a plus

• Valid drivers license and ability to obtain and maintain a valid passport for travel within the U.S. and Canada

Travel & Schedule

• Greater than 75% travel throughout the U.S. and Canada

• Typical schedule includes travel on Monday and Friday with onsite field work TuesdayThursday

• Work environments may include offices manufacturing facilities construction sites and municipal water or wastewater treatment plants

• Ability to lift up to 50 lbs. and work around operating industrial equipment as needed

Job postings may include a broad salary range with actual compensation determined based on experience skills location and market conditions.

At Xylemwe embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination harassment of any kind and does not discriminate in employment on the basis of race color religion sex or sexual orientation (including pregnancy and gender identity) national origin political affiliation marital status medical conditions or disability genetic information age or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the worlds water challenges through developing new technologies and services that will improve the way water is used conserved and re-used in the future is central to our work. Our products and services move treat analyze monitor and return water to the environment in public utility industrial residential and commercial building services settings. Xylem also provides a leading portfolioofsmart metering network technologies and advanced analytics solutions for water electric and gas utilities.

Disclaimer:The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties responsibilities and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.