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Regional Director Of Operations

BrightSpring Health Services

Job Location:

Dallas, TX - USA

Monthly Salary: Not provided by the employer

Posted: 19 August 2026 (30+ days ago)

Application Deadline: 24 November 2026

Vacancies: 1 Vacancy

Job Summary

Our Company

Abode Care Partners

Overview

The Regional Director of Operations is responsible for overseeing operational logistical and administrative functions across multiple Assisted Living Facility (ALF) and Skilled Nursing Facility (SNF) based primary care practices. This leader coordinates provider scheduling and coverage manages facility relationships drives operational efficiency and ensures high performance across care teams. The role blends operational oversight with performance management ensuring high quality patient care provider productivity compliance and excellent client experience within the ALF & SNF environments.

Responsibilities

Operational Leadership & Facility Relationship Management

Serve as primary point of contact for ALF or SNF administrators and facility leadership across the region.

Strengthen building penetration support client satisfaction and lead issue resolution related to patient care provider interactions or operational barriers.

Ensure ALF or SNF operations meet industry standards organizational policies and regulatory guidelines.

Support state and federal survey preparation and on-site operational compliance.

Provider Scheduling Coverage & Logistics

Create and manage provider schedules and facility coverage across the region ensuring continuity of care.

Maintain accurate 24/7 call rotations provider PTO tracking and backup coverage plans.

Optimize geographic routing to reduce provider travel time and increase visit efficiency.

Facilitate onboarding and shadowing schedules for new clinicians; manage credentialing collaborative agreements and provider access to buildings and systems.

Performance Monitoring & Productivity Management

Monitor and analyze KPIs including:

Visit volume homevisit completion rates and patient panel size

Readmission rates

Preventive care metrics and valuebased care compliance

Sameday/urgent visit responsiveness

Review and operationalize dashboards supporting provider productivity geographic efficiency and quality outcomes.

Conduct monthly/quarterly performance reviews with Regional Clinical Directors; identify trends gaps and opportunities for improvement.

Support providers in closing gaps in care and meeting quality measure expectations (e.g. HEDIS STAR ratings).

Administrative Oversight & Financial Processes

Manage regional expenses payroll CME tracking reimbursement and supply ordering.

Oversee account access track credentialing manage collaborative agreements and support patient intake workflows.

Implement operational policies and ensure adherence to organizational best practices.

Support budget monitoring cost controls and optimization across regional operations.

Provider Support & Cross-Functional Collaboration

Act as a resource for clinicians regarding workflows processes and medical group policies.

Partner closely with Regional Clinical Directors to support provider retention engagement and performance accountability.

Collaborate with schedulers performance analytics teams and leadership to streamline operations and improve patient access.

Address provider concerns operational barriers and workflow inefficiencies proactively.

Qualifications

Bachelors degree in healthcare administration business or related field preferred.
35 years of supervisory operational or administrative leadership experience in healthcare required.
Experience in primary care home based care or ALF/SNF settings strongly preferred.
Strong understanding of healthcare operations clinical workflows and provider roles (MDs NPs PAs RNs MAs).
Knowledge of KPIs quality measures and value based care models.
Skilled in schedule optimization geographic routing and logistics planning.
Proficiency with EMR systems Excel and dashboard/analytics tools (e.g. Power BI).
Strong communication skills with the ability to collaborate with clinical and operational leadership.
Demonstrated ability to lead regional teams across multiple locations.
Excellent problem solving organizational and time management skills.
Ability to work independently and make data driven decisions.
Travel 25-75% across assigned region

About our Line of Business

Abode Care Partners an affiliate of BrightSpring Health Services is a leading provider of integrated medical services caring for individuals from post-hospitalization to home in various settings ranging from skilled nursing facilities assisted living independent living group homes and private homes. We bring quality medical care to older adults people with complex conditions people with special needs and individuals with intellectual and/or developmental disabilities while increasing quality of life and safeguarding the dignity of those we serve. For more information please visit . Follow us on Facebook LinkedIn and X.

Required Experience:

Director

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