Regional Admissions Lead (Specialty)
Franklin, NH - USA
Job Summary
Acadia Healthcare
If you are a missiondriven professional with a passion for helping individuals and families access behavioral healthcare Acadia Healthcare invites you to join our team as a Regional Admissions Lead. This role is critical in guiding individuals seeking treatment and supporting multiple facilities across our nationwide network.
We are improving the lives we touch.
At Acadia Healthcare we are dedicated to excellence in treating mental health addiction eating disorders trauma and cooccurring conditions. We value collaboration compassion and a patientfirst approach while supporting our teams through a culture of trust growth and shared purpose.
The Regional Admissions Lead plays a key role in the intake and admissions process serving as a trusted point of contact for patients families and referral this role you will:
- Support admissions operations for multiple facilities within your region
- Assist individuals and families seeking treatment by collecting clinical and demographic information
- Review prospective admissions for appropriateness based on criteria and policies
- Provide daytoday guidance and feedback to admissions team members
- Maintain quality assurance standards and best operational practices
- Build strong communication loops with referral sources and community partners
- Coordinate assessments transportation and next steps for incoming patients
- Document all admissions processes accurately and professionally
You will represent Acadia Healthcare with empathy professionalism and exceptional customer service helping people access the right level of care at a critical moment in their lives.
We value your dedication and the impact you make.
- Hourly Rate: $25.95 $37.63
- Comprehensive Medical Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off (PTO) recognized holidays
- Companypaid Basic Life and AD&D Insurance
- Employee Assistance Program (EAP) and wellness resources
- Ongoing training and opportunities for career growth
Builds rapport quickly communicates with clarity and compassion and adapts to the needs of patients families and team members.
Demonstrates consistency responsiveness and strong followthrough while ensuring efficiency in all admissions functions.
Provides an exceptional admissions experience by listening actively offering clear guidance and maintaining strong relationships with facility teams and referral partners.
Manages the admissions process from initial inquiry through assessment scheduling transportation coordination and treatment placement.
Understands admissions criteria clinical considerations and facility capabilities to make informed decisions and support patients effectively.
- College degree preferred
- Two years of healthcare admissions experience ideally in behavioral health substance abuse or mental health
- Strong communication and customerservice skills
- Ability to collaborate across multiple departments and facilities
- High attention to detail with exceptional organizational skills
- Comfort working in a fastpaced emotionally sensitive environment
- Experience using CRM or electronic health record systems preferred
- Certified Addictions Counselor (CAC)
- Certified Chemical Dependency Counselor (CCDS)
- Certified Employee Assistance Program (CEAP)
- CPR and deescalation/restraint certification (provided upon hire)
- First Aid certification may be required depending on facility/state
SUPERVISORY REQUIREMENTS:
This position is an Individual Contributor
While this job description is intended to be an accurate reflection of the requirements of the job management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies changes in workload rush jobs or technological developments) dictate.
AHCORP
#LI-TB1
About Company
Acadia Healthcare operates a network of premier behavioral healthcare facilities in the United States and Puerto Rico. Offering multiple levels of care for all populations.