Receptionist

Position Overview

SteerBridge is seeking a professional organized and customer-focused Receptionist to serve as the first point of contact for visitors employees and government stakeholders. The Receptionist will manage front-desk operations support administrative functions and help maintain a welcoming secure and efficient office environment in support of federal contract requirements.

Key Responsibilities

• Greet and assist visitors clients and government personnel in a courteous and professional manner ensuring a positive first impression of the organization.

• Answer screen and route incoming phone calls and emails; take accurate messages and respond to general inquiries.

• Manage visitor check-in and check-out procedures including issuing badges keeping visitor logs and following facility security and access-control protocols.

• Receive sort and distribute incoming mail and packages; coordinate outgoing shipments and courier services.

• Schedule and coordinate conference rooms appointments and meetings including setting up rooms and basic audiovisual equipment.

• Keep the reception area common spaces and office supply inventory organized stocked and presentable.

• Provide administrative support to staff and leadership including data entry filing document preparation copying and scanning and assist corporate operations as required.

• Handle sensitive and confidential information with discretion and in accordance with company policies and federal contract requirements.

Required Qualifications

• Eligibility Requirements: U.S. citizenship is for this position under applicable federal contract requirements.

• High school diploma or GED.

• 1 year of experience in a receptionist front desk customer service or administrative support role.

• Proficiency with Microsoft Office (Outlook Word Excel) and standard office equipment including multi-line phone systems copiers and scanners.

Preferred Qualifications

• Associates degree or coursework in business administration office management or a related field.

• Experience in a government contracting federal agency or military environment and the ability to obtain a security clearance or favorable background investigation if required by the contract.

• Familiarity with visitor management systems badging or facility security procedures.

• Experience with scheduling or collaboration tools such as Microsoft Teams SharePoint or room-booking systems.

• Strong communication and organizational skills with a professional demeanor and the ability to prioritize in a fast-paced environment.

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• 401(k) Retirement Plan with matching
• Paid Time Off
• Paid Federal Holidays