Receptionist St Paul Westerville

Position Type: Part-Time Non-Exempt

Catholic: Required

Location: In-office

Reports to: Office Manager

JOB SUMMARY

The Part-Time Receptionist serves as the welcoming face and first point of contact for St. Paul the Apostle Catholic Church. The Receptionist supports the daily operations of the parish office by providing exceptional customer service managing front desk responsibilities assisting with administrative projects processing Mass intentions and helping ensure the office operates efficiently and professionally. Through joyful service and a commitment to the mission of the Church this position helps create an environment where parishioners and visitors feel welcomed valued and encouraged in their relationship with Jesus Christ.

ESSENTIAL RESPONSIBILITIES

Hospitality & Front Desk:

Welcome parishioners visitors volunteers clergy and vendors with warmth professionalism and Christian hospitality.

Serve as the primary point of contact for the parish office.

Assist parishioners and guests by answering questions or connecting them with the appropriate staff member or ministry.

Monitor the front entrance and ensure visitors are greeted and assisted promptly.

Maintain a welcoming organized and professional reception area.

Phone & Communication Management:

Answer screen and direct incoming phone calls in a courteous and timely manner.

Respond to general parish inquiries regarding Mass times sacraments ministries parish events and parish services.

Take accurate messages and ensure timely communication with staff.

Assist with voicemail and general front-office communications.

Administrative Support:

Process Mass intention requests accurately and maintain associated records.

Provide administrative support to parish staff including filing copying data entry document preparation mailings and special projects.

Assist with parish communications and seasonal initiatives as assigned.

Maintain accurate records and perform other administrative duties as assigned.

Office Operations:

Maintain parish bulletin boards and informational displays.

Receive and distribute mail packages and deliveries.

Help maintain an organized clean and welcoming parish office.

Assist the Office Manager with the daily operations of the parish office.

Maintain office supplies and other front office resources as assigned.

Mission & Parish Culture:

Represent St. Paul the Apostle Parish with professionalism kindness and a spirit of joyful service.

Support the mission of the parish by creating a welcoming environment where every person encounters the love of Christ.

Demonstrate a high degree of emotional intelligence by responding to parishioners with empathy patience discretion and sound judgment especially during times of grief crisis or other sensitive situations.

Handle confidential and sensitive information with the highest level of professionalism and discretion.

Contribute to a collaborative mission-focused staff culture rooted in teamwork hospitality and excellence.

Demonstrate a commitment to the teachings and mission of the Catholic Church in daily interactions.

QUALIFICATIONS

Practicing Catholic in full communion with the Church possessing a solid understanding of

Catholic theology traditions values and practices.

Compliance background check fingerprinting and Protecting Gods Children certification.

High school diploma or equivalent required.

Previous receptionist administrative customer service or office experience preferred.

Proficiency in Microsoft Office (Outlook Word Excel and Teams).

Ability to quickly learn and effectively utilize parish software systems and other technology platforms including ParishStaq and other applications used to support parish operations.

Comfortable using office equipment and standard office technology.

JOB RELATED COMPETENCIES:

Demonstrates a Catholic worldview and approaches work with a spirit of service and commitment to the mission of the parish.

Strong organizational and time management skills.

Exceptional customer service and interpersonal skills.

High attention to detail and accuracy.

Ability to manage multiple priorities with professionalism and discretion.

WORK SETTING

Work is performed primarily in an office setting.

This person is required to stand walk talk reach sit listen and may need to lift up to 25 lbs.

To Apply: Please submit your resume cover letter and three references supporting your experience and qualifications to: