Receptionist
Job Location:
Chicago, IL - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
About Us
From commercial office space and manufacturing to multi-site retail portfolios we manage and support over 1 billion square feet of facilities space for the nations leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.
Job Summary
This role will work 11:00 AM to 7:00 PM Monday through Friday.
The receptionist position will be responsible for answering all incoming calls directing calls to appropriate associates and greeting visitors and supporting badge requests to include paperwork and printing/assembling badges. This position will also assist HR and other Account Teammates with administrative duties including developing PowerPoint presentations and tracking KPI metrics. Maintain a clean and neat appearance of the lobby and coordinate work requests including entering them into the Corrigo and communicating to the EMCOR Maintenance Team or Vendor to resolve. The receptionist may also be required to conduct safety and operational inspections and audits escort vendors support shipping and receiving support conference room set-up/take down per client and team requests manage breakrooms to include ordering and restocking with snacks paper products food etc. Other duties may include light painting touch ups and minor office repairs. The receptionist will also support the account team to track report and train EMCOR teammates and Vendors on various platforms this could include ISNet Interplay KPA Flex Corrigo iValua etc. The receptionist will support EMCOR account team with vendor scorecards and participate in vendor QBRs and support Customer and/or account team with catering events and any other duties identified by the EMCOR Account Leadership.
Essential Duties & Responsibilities
| Handle incoming Calls greet visitors support badge requests and ensure the lobby areas have a clean/neat appearance. |
Support EMCOR Account Team with administrative tasks/duties including building presentations tracking metrics organizing and maintaining SharePoint files and any other code required documentation. |
Coordinate Work requests with EMCOR Maintenance Team and/or Vendors to ensure completion. This includes working within EMCOR Via (EMCOR technology platform to include Corrigo) |
Conduct Audits escort vendors manage breakrooms support shipping and receiving duties and tasks. |
Manage conference room requests and help resolve any issues. |
Provide operational training on various EMCOR technology platforms. |
Any other duties assigned my management with potential overnight travel. |
Qualifications
Education (HS Diploma Under/Graduate Degree etc.) | HS Diploma or GED |
Business Experience (prior years work/related experience) | 2-3 years of proven experience providing excellent customer service in receptionist role |
Licenses/Certifications | N/A |
Computer Skills | MS Office Suite (including but not limited to PowerPoint Excel and Word) and Outlook Experience with a Computer Maintenance Management System (CMMS) a plus. |
Language Skills | English; written and spoken for interface with client personnel |
Written and Oral Communication Skills | Excellent written and verbal communication skills. Demonstrated customer services skills. Strong organizational and multitasking skills. Positive energetic and possess a professional personal presentation. |
Physical Demands
Frequent office deskwork requiring sitting using phone and computer. Regularly requires extensive walking when performing site audits and physical building checks. Occasionally it requires climbing stooping kneeling crouching steps ladders and lifting 50 pounds.
Work Environment
Potential Mix of office and manufacturing environment with varying levels of noise. Can be loud with extreme hot/cold temperatures dust oil and debris. Occasionally requires presence on construction projects. The following safety equipment may be required: steel toe shoes hearing protection hardhat or bump cap and eye protection. Potential overnight travel required.
Benefits
We are committed to providing employees a comprehensive benefits package which includes medical dental and vision coverage along with health savings and flexible spending accounts life insurance disability a 401(k) Savings Plan College Coach and employee assistance program.
Equal Opportunity Employer
Affirmative Action Policy
Please review our Affirmative Action Policy.
Notice to Prospective Employees
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.
Geographic Disclosure
Compensation Range: $24- 27/HR
Other Compensation: N/A
#EFS
Required Experience:
Junior IC
About Company
EMCOR Group, Inc NYSE EME is a global leader in mechanical and electrical construction services, facilities services, energy infrastructure, sustainability and green building services for businesses, organizations, hospitals, education facilities and government
