Pay Range: $16-$18/hour Schedule: Monday-Friday 8:00 AM - 5:00 PM
A Day in the Life of a Receptionist at SERVPRO
No two days are exactly the same at SERVPRO but thats what makes this role exciting.
Your day may start by answering calls from customers experiencing water damage fire damage or other property emergencies. Youll help gather information create job records schedule appointments and connect customers with the appropriate team members. Throughout the day youll assist with customer communication support office staff with administrative tasks maintain accurate records and help keep daily operations running smoothly.
Some days are calm and routine. Other days may involve increased call volume due to storms or emergency situations. The ideal candidate is someone who enjoys helping people stays organized under pressure and can juggle multiple priorities while maintaining a positive and professional attitude.
As the first point of contact for many of our customers you play a critical role in creating a positive experience during what is often a stressful time in their lives.
Primary Responsibilities
Answer and direct incoming phone calls in a professional and courteous manner
Greet customers vendors and visitors entering the office
Assist with customer intake and job creation
Schedule appointments and coordinate calendars as needed
Maintain accurate customer and job records
Assist with data entry and document management
Support office staff with administrative and clerical tasks
Monitor and distribute incoming emails mail and deliveries
Assist with filing scanning copying and organizing office documents
Maintain office supplies and notify management of inventory needs
Provide exceptional customer service while handling sensitive and often stressful customer situations
Assist with storm response activities and increased call volumes during emergency events
Maintain confidentiality of customer and company information
Required Skills & Experience
Minimum 1 year of administrative receptionist customer service or office support experience preferred
Proficiency in Microsoft Office (Outlook Word Excel)
Excellent verbal and written communication skills
Strong customer service and interpersonal skills
Professional phone etiquette
Strong organizational skills and attention to detail
Ability to prioritize tasks and manage multiple responsibilities simultaneously
Ability to work independently and as part of a team
Experience in restoration construction insurance or service industries preferred
Ability to successfully pass a background check
Physical Requirements
Ability to sit stand and walk for prolonged periods
Ability to lift and carry up to 25 pounds
Ability to push pull lift and move office materials as needed
Ability to operate standard office equipment including computers phones printers and scanners
Work Environment
Full-time position in-person at SERVPRO of Lake Geneva
Typical schedule: 8:00 AM - 5:00 PM Monday through Friday
Additional hours and storm assistance may be required during emergency response events
Fast-paced office environment supporting restoration cleaning and construction operations
Frequent interaction with customers experiencing property damage and emergency situations
Important Information
Health insurance is not currently offered
401(k) with company match available after eligibility requirements are met
Candidates must be comfortable answering phones throughout the day and handling multiple priorities at once
Reliability attendance and professionalism are critical to success in this role
What Were Looking For
Someone who genuinely enjoys helping people
Excellent customer service and communication skills
Strong attention to detail and organizational abilities
Dependable attendance and punctuality
A positive attitude and willingness to learn
Ability to remain calm and professional in a fast-paced environment
A team player who is willing to jump in wherever needed
At SERVPRO were looking for someone who will be more than just a receptionistwere looking for someone who will help create an exceptional experience for our customers and support our team every day.
Compensation: $16.00 - $18.00 per hour
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Junior IC
Responsive recruiterReceptionist Administrative AssistantSERVPRO of Lake GenevaPay Range: $16-$18/hour Schedule: Monday-Friday 8:00 AM - 5:00 PMA Day in the Life of a Receptionist at SERVPRONo two days are exactly the same at SERVPRO but thats what makes this role exciting.Your day may start by ans...
Responsive recruiter
Receptionist Administrative Assistant
SERVPRO of Lake Geneva
Pay Range: $16-$18/hour Schedule: Monday-Friday 8:00 AM - 5:00 PM
A Day in the Life of a Receptionist at SERVPRO
No two days are exactly the same at SERVPRO but thats what makes this role exciting.
Your day may start by answering calls from customers experiencing water damage fire damage or other property emergencies. Youll help gather information create job records schedule appointments and connect customers with the appropriate team members. Throughout the day youll assist with customer communication support office staff with administrative tasks maintain accurate records and help keep daily operations running smoothly.
Some days are calm and routine. Other days may involve increased call volume due to storms or emergency situations. The ideal candidate is someone who enjoys helping people stays organized under pressure and can juggle multiple priorities while maintaining a positive and professional attitude.
As the first point of contact for many of our customers you play a critical role in creating a positive experience during what is often a stressful time in their lives.
Primary Responsibilities
Answer and direct incoming phone calls in a professional and courteous manner
Greet customers vendors and visitors entering the office
Assist with customer intake and job creation
Schedule appointments and coordinate calendars as needed
Maintain accurate customer and job records
Assist with data entry and document management
Support office staff with administrative and clerical tasks
Monitor and distribute incoming emails mail and deliveries
Assist with filing scanning copying and organizing office documents
Maintain office supplies and notify management of inventory needs
Provide exceptional customer service while handling sensitive and often stressful customer situations
Assist with storm response activities and increased call volumes during emergency events
Maintain confidentiality of customer and company information
Required Skills & Experience
Minimum 1 year of administrative receptionist customer service or office support experience preferred
Proficiency in Microsoft Office (Outlook Word Excel)
Excellent verbal and written communication skills
Strong customer service and interpersonal skills
Professional phone etiquette
Strong organizational skills and attention to detail
Ability to prioritize tasks and manage multiple responsibilities simultaneously
Ability to work independently and as part of a team
Experience in restoration construction insurance or service industries preferred
Ability to successfully pass a background check
Physical Requirements
Ability to sit stand and walk for prolonged periods
Ability to lift and carry up to 25 pounds
Ability to push pull lift and move office materials as needed
Ability to operate standard office equipment including computers phones printers and scanners
Work Environment
Full-time position in-person at SERVPRO of Lake Geneva
Typical schedule: 8:00 AM - 5:00 PM Monday through Friday
Additional hours and storm assistance may be required during emergency response events
Fast-paced office environment supporting restoration cleaning and construction operations
Frequent interaction with customers experiencing property damage and emergency situations
Important Information
Health insurance is not currently offered
401(k) with company match available after eligibility requirements are met
Candidates must be comfortable answering phones throughout the day and handling multiple priorities at once
Reliability attendance and professionalism are critical to success in this role
What Were Looking For
Someone who genuinely enjoys helping people
Excellent customer service and communication skills
Strong attention to detail and organizational abilities
Dependable attendance and punctuality
A positive attitude and willingness to learn
Ability to remain calm and professional in a fast-paced environment
A team player who is willing to jump in wherever needed
At SERVPRO were looking for someone who will be more than just a receptionistwere looking for someone who will help create an exceptional experience for our customers and support our team every day.
Compensation: $16.00 - $18.00 per hour
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.
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