RCM Operational Readiness Support Analyst
Job Location:
Job Location:
Jersey, NJ - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
10 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Title: RCM Operational Readiness Support Analyst (Hybrid Role)
Job Location: Jersey City NJ 07311
Job Duration: 6-month contract
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Role Summary:
The RCM Operational Readiness Support Analyst supports the design documentation and implementation of Regulatory Change Management (RCM) operating processes to ensure readiness for business-as-usual (BAU) execution.
This role is critical for operational readiness activities related to governance documentation training platform onboarding go-live and post-go-live stabilization of RCM processes and tools.
The role focuses on drafting RCM documentation including policies procedures operating models training materials and supporting artifacts while also assisting with readiness assessments change enablement and transition from project delivery to BAU operations.
The role focuses on drafting RCM documentation including policies procedures operating models training materials and supporting artifacts while also assisting with readiness assessments change enablement and transition from project delivery to BAU operations.
The ideal candidate brings experience in regulatory change compliance operations and governance frameworks and can translate regulatory program and operating model requirements into practical auditable and executable documentation.
This role partners closely with Compliance Legal Risk Operations Technology and external vendors to ensure RCM processes platforms and governance structures are clearly articulated socialized and operationalized.
Key Responsibilities:
RCM Operational Readiness & Operating Model Support:
Support implementation readiness and stabilization of the Regulatory Change Management Target Operating Model (TOM) including transition from project delivery to BAU execution.
Assist with definition documentation and socialization of RCM RACI models including confirmation of roles and responsibilities across impacted functions.
Translate TOM and governance decisions into practical operating processes and procedures.
Assist with process handoffs BAU ownership transition and operational clarity post go-live.
Governance Documentation & Controls:
Draft and revise RCM governance documentation including policies procedures operating models and other program documentation.
Ensure documentation reflects internal standards and enterprise governance requirements.
Contribute to audit- and exam-ready documentation by ensuring traceability version control and clarity of ownership.
Training Change Management & Enablement:
Support development and maintenance of RCM and product-specific training materials user guides and reference documentation.
Assist with training readiness activities including scheduling coordination and delivery of training sessions.
Support user identification and onboarding activities for regulatory platforms including preparation and coordination of onboarding lists.
Assist with preparation and circulation of go-live communications FAQs and troubleshooting guides.
Support execution of stakeholder engagement and change enablement activities to drive adoption and readiness.
Business Go-Live & Vendor Readiness:
Assist with business go-live readiness activities including cutover planning support go/no-go criteria documentation and readiness confirmation.
Support confirmation of vendor and platform readiness in coordination with Technology and external vendors.
Assist in documenting and operationalizing product support.
This role partners closely with Compliance Legal Risk Operations Technology and external vendors to ensure RCM processes platforms and governance structures are clearly articulated socialized and operationalized.
Key Responsibilities:
RCM Operational Readiness & Operating Model Support:
Support implementation readiness and stabilization of the Regulatory Change Management Target Operating Model (TOM) including transition from project delivery to BAU execution.
Assist with definition documentation and socialization of RCM RACI models including confirmation of roles and responsibilities across impacted functions.
Translate TOM and governance decisions into practical operating processes and procedures.
Assist with process handoffs BAU ownership transition and operational clarity post go-live.
Governance Documentation & Controls:
Draft and revise RCM governance documentation including policies procedures operating models and other program documentation.
Ensure documentation reflects internal standards and enterprise governance requirements.
Contribute to audit- and exam-ready documentation by ensuring traceability version control and clarity of ownership.
Training Change Management & Enablement:
Support development and maintenance of RCM and product-specific training materials user guides and reference documentation.
Assist with training readiness activities including scheduling coordination and delivery of training sessions.
Support user identification and onboarding activities for regulatory platforms including preparation and coordination of onboarding lists.
Assist with preparation and circulation of go-live communications FAQs and troubleshooting guides.
Support execution of stakeholder engagement and change enablement activities to drive adoption and readiness.
Business Go-Live & Vendor Readiness:
Assist with business go-live readiness activities including cutover planning support go/no-go criteria documentation and readiness confirmation.
Support confirmation of vendor and platform readiness in coordination with Technology and external vendors.
Assist in documenting and operationalizing product support.
