Quoting Specialist
Kalamazoo, MI - USA
Job Summary
Job Description Overview
The Customer Service Quoting Specialistis responsible foreffectively communicating with customerspreparingand processing quote requests sending quote acknowledgements and clearly explaining quoted parts and their functions.This position reports to the Customer ServiceSupervisor.
Qualifications
Dedication to excellence andqualityoutput
Honest Reliable and irreversible Integrity
Experience with Microsoft Office Software
Experience reading blueprints isa must
- AutoCad is a plus
- Strong Attention to detail
Responsibilities
The following activities arein this position:
Promoting excellence throughout the department
Locate drawings and reference information using computer and paper files
Use Visual Estimating window and accurately enter parts/servicefor quotes
Ability to assess customer requestsidentifythe correctpartneeded to resolve issues and consult with technical support or engineering as.
Maintain a positive attitude when dealing with difficult customers
Ability to place orders in Visual following the Parts Order Entry SOP
Simple releasable part quotes need to be completed within 24 hours of receipt
Proper disposal and handling of Proprietary documents
Other duties as assigned
Required Experience:
IC
About Company
PRAB is a leading manufacturer of Heavy-duty conveyors and equipment for processing metal turnings, chips and metalworking fluids. | Prab.com