Quality Measure Specialist

Principal Duties and Responsibilities:

- Lead the chart abstraction process forthe Burn Care Quality Platform (BCQP) and support (as needed)various national registries such as theTrauma RegistryMetabolic and Bariatric Surgical Quality Improvement Program (MBSAQIP) Society of Thoracic Surgeons (STS)Vascular Quality Initiative (VQI) Adult and PediatricNational Surgical Quality Improvement Program (NSQIP) and the Commission on Cancer (CoC) ensuring a high degree of accuracy and compliance with registry-specific requirements.

- Manage data submission and validation for registry participation including the preparation and transmission of data files according to each registrys specifications and timelines.

- Monitor registry performance metrics and analyze outcomes data toidentifytrends areas for improvement and opportunities to enhance patient care quality within the organization.

- Collaborate with clinical teams and department leaders to interpret registry data provide insights on performance measures and develop action plans for quality improvement initiatives based on registry findings.

-Participatein regular committee meetings (often quarterly) with clinical teams to review registry performance data discuss findings and collaborativelyidentifyareas for improvement. Ensure that performance metrics align with registry standards and support the hospitals ongoing quality improvement initiatives.

- Stay current with registry updates and changes including modifications to data elements abstraction guidelines and certification requirements and communicate these changes to relevant stakeholders.

- Ensure ongoing compliance with certification and recertification requirements for relevant registriesincluding scheduling and preparing for certification examsandmaintainingnecessary documentation.

- Serve as the primary representative forburnregistry-related accreditation site visitsdemonstratinga comprehensive understanding of registry standards data abstraction processes and performance outcomes. Support hospital accreditation efforts by preparing documentation presenting data and addressing inquiries from the accrediting body during onsite evaluations every 2-3 years.

- Coordinate with Information Technology and Electronic Health Record (EHR) teams tooptimizedata extraction processes improve data quality and streamlineabstractionworkflows.

- Prepare and present detailed reports and presentations summarizing registry data performance outcomes and recommendations to leadership clinical staff and external partners in various formats (narrative summaries slides graphs tables).

-UtilizeMass General Brigham values to guide decisions actions and behaviors embodying principles such as Patient-Centered Care Accountability Innovation Diversity & Inclusion Integrity & Respect Continuous Improvement and Teamwork & Collaboration.

- Other duties and responsibilities as assigned contributing to the overall success of theDepartment of Surgery Quality and Safety Teamand supporting organizational goals.

Qualifications

• Bachelors or mastersdegree in business Health Policy Public Health or related degree preferred

• Clinical licensure (RN NP PA)preferred.

• Commitment to ongoing certification maintenance including annual recertification exams as required by specific registries to ensure compliance with national standards.

• 1 years of experience in healthcare quality measurement analytics chart abstraction

• 1 years of experience in project management or improvement

• Proficient with Epic Workbench Reporting and navigating Epic for chart review.

• Proficiencywith Snowflake SQL or other analysis language a plus

• Clinical experiencespecifically within the burn division isa plus

• Strong PC skills/Microsoft applications including WordPowerpoint Excel are.

Skills/Abilities/Competencies

• Ability to function effectively and independently in a fast-paced environment organize and prioritize work independently and meet tight deadlines

• Ability to manage multiple projects/registries simultaneously set priorities and collaborate with team members and others throughout the organization

• Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization

• Practical problem-solving abilitiesi.e.the ability to formulate hypotheses test options and move forward in a fast-paced environment

• Ability to coach/teach others about complex quality measures in various registries

• Excellent interpersonal skills including strong customer service orientation and the ability to translate complex technical concepts to non-technical audiences.

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.